Ratings based on 66 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
Our stay was wonderful, the staff were all welcoming and the room was clean and met our needs for the weekend.
by A verified traveler
Posted 13 Aug 2024
Really nice area that was accessible to everything you could ever need.
by A verified traveler
Posted 7 Jul 2024
by A verified traveler
Posted 6 Jul 2024
Nice place great staff
by A verified traveler
Great clean hotel (bad coffee)
Posted 27 May 2024 on HotelsThe only problem with the hotel was the coffee, everyone I know who tried it (a half dozen guys or so) agreed it was bad.
Other the coffee the place is great.
by A verified traveler
Nice but needs some TLC
Posted 9 Mar 2024 on HotelsHospitality was great. Everyone I met was very nice and friendly. It is a beautiful hotel but I am disapointed with the cleanliness. In my suite the couch was covered in stains, the floors looked dirty, the kitchen utensils and cups look like they were used and never placed in the washer. The coffee machine was dirty and the room has a moldy musty smell. I used to be a General Manager for a large hotel, and I understand running a hotel is not easy. For what I paid each night, I was disappointed in Hilton.
by A verified traveler from Howard
Posted 26 Feb 2024
Room wasn't ready at 3. Staff didn't greet us and wasn't pleasant at check in on Saturday February 24th. Other times we came inside they were on their phones. Customer service is lacking. The hotel itself is very nice and has great amenities. Good location. Suite was spacious.
Comment from Hotel Management
27 Feb 2024 by Durand, Hotel Management
Thanks for your straightforward response in regard to your stay. It is our goal for every stay to be memorable and apologize if you feel this did not happen. We take every review both positive and negative as a way to improve the experience and will use your comments as a learning tool. We thank you for comments and hope to see you again in the future.
by A verified traveler
Posted 8 Feb 2024
by A verified traveler
I wouldn’t stay here again.
Posted 27 Jan 2024 on HotelsThe hotel was under construction, when we first arrived our door was open and we couldn’t get the door to lock. They didn’t want to get us another room since “this one was clean for us”. They did get the lock to work. The hotel was so loud from 9:00 on. Super loud and no one could sleep. We even called to tell them and nothing was done.
by A verified traveler
Nice folks, nice place
Posted 20 Jan 2024 on HotelsVery welcoming woman at the front desk set the tone for a wonderful stay.
