4/10 Poor
Sherry
Traveled with family
Sep 28, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
1. We arrived about 5:15pm and our room was NOT ready. We had to wait about 20 minutes before we were able to go up to the room. When the room should have been ready for check in at 3pm. 2. The floor in front of the elevator was so sticky your shoes would stick to the floor. Just as we were reporting this to the front desk the cleaning lady was leaving but was stopped by the front desk clerk and was asked was, she aware about this. She replied "yes I saw that but someone else will have to mop" 3. We had no remote to the TV the front desk clerk had to bring one up. 4.The TV was so wobbly we thought it would fall over. I did show this to the clerk. 5. We had NO trash cans in the room, we had to use plastic bags for our trash. 6. The shower curtain does not fit the entire tub. We had to practically pull the curtain the entire time you shower to prevent water from running out to the floor. Everything is outdated. If you wanted dishes, drinking glasses or just paper cups they were not provided in the room. You have to ask for everything. I'm surprise we didn't have to ask them to turn the water on.
This weekend every hotel was booked across the city. This was our last resort in finding a hotel reasonable. We only needed 1 night. I would NOT recommend this hotel unless you are desperate.
Sherry
Stayed 1 night in Sep 2024