Ratings based on 172 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
Room was newer and clean. Downfal the heater was very noisy
Comment from Hotel Management
6 Jan 2025 by Hotel Manager , Hotel Management
Dear Melissa,Thank you for staying with us. We're happy to hear that you enjoyed the newer, clean room! We apologize for the noisy heater, and we appreciate you bringing it to our attention. We’ll definitely look into addressing this to ensure a more comfortable experience for future stays. We hope to welcome you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Jan 2025
Staff was not very forceful with belligerent guests. Had to endure what was obviously a raucous party in the surrounding rooms. Got to the point where it was necessary to contact the front desk to shut it down.
Comment from Hotel Management
5 Jan 2025 by Hotel Manager , Hotel Management
Dear Guest,We sincerely apologize for the disturbance caused by the noise and the lack of response from staff. Ensuring a peaceful environment for all guests is very important to us, and we regret that you had to experience this. Your feedback will be shared with our team to improve how we handle such situations moving forward. We hope to provide a more restful experience for you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 30 Dec 2024
Staff was very nice and helpful. We couldn’t be more pleased! Will definitely come back.
Comment from Hotel Management
31 Dec 2024 by Hotel Manager , Hotel Management
Dear Richard,Thank you for your wonderful review! We're so happy to hear that our staff made such a positive impact on your stay. It’s great to know that you were pleased with your experience, and we look forward to welcoming you back for another fantastic visit!Sincerely, Hotel Manager
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Hotel Manager , Hotel Management
Dear Randy,Thank you so much for the 5 out of 5 rating! We’re thrilled that your stay met your expectations and appreciate you taking the time to rate us. Our team works hard to create a positive experience for each guest, and it’s wonderful to see that reflected in your score. We hope to welcome you back again soon for another exceptional stay!Sincerely, Hotel Manager
by A verified traveler
Posted 18 Dec 2024
The property was nice. The bed and room was comfortable and clean. The area around there was safe. There was a lot of road construction at the time I stayed. The only complaint was the man at the front desk told me my room number and I am a women traveling alone for a conference and their were people around. Not good!!!! He should know better!!!
Comment from Hotel Management
18 Dec 2024 by Hotel Manager , Hotel Management
Dear Adriana,We're glad to hear you found the property comfortable, clean, and in a safe area. We sincerely apologize for the oversight at the front desk regarding your room number, and we completely understand your concern. Your safety and privacy are very important to us, and we will address this situation with our team to ensure such incidents do not happen in the future. We hope to have the opportunity to provide a more secure and comfortable experience on your next stay.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Dec 2024
I enjoyed my staying here. The place was very clean and quiet. Staff was great and helpful. We tried having breakfast however it was too crowded and many kids running around. But overall we enjoyed it.
Comment from Hotel Management
17 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your lovely review! We're glad to hear you enjoyed your stay and found our place clean and quiet. It's great to know that our staff was helpful as well. We appreciate your feedback about breakfast and will work on improving the experience during busy times. We hope to welcome you back for another enjoyable stay!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,We are truly sorry to hear about your experience and appreciate your feedback. Your concerns are important to us, and we would like to address them directly. Please reach out to our management team so we can make things right. Thank you for bringing this to our attention.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Dec 2024
I like it it is very clean and safety.
Comment from Hotel Management
16 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our hotel clean and safe. Your satisfaction is our priority, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler from Lyndhurst
Posted 13 Dec 2024
Clean, spacious room with comfortable bed and very nice bathroom.
Comment from Hotel Management
14 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your positive feedback! We’re glad you enjoyed the clean and spacious room, comfortable bed, and nice bathroom. We hope to welcome you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Dec 2024
Friendly, helpful staff. Comfortable room.
Comment from Hotel Management
9 Dec 2024 by Hotel Manager , Hotel Management
Dear Teresa,Thank you for your kind review. We're so glad to hear that you had a comfortable stay and enjoyed the friendly, helpful service from our staff. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager
