Ratings based on 561 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Wonderful stay
by A verified traveler
Posted 14 Oct 2024
We throughly enjoyed our stay. The location, staff, and hotel are amazing.
by A verified traveler from Marion
Posted 10 Oct 2024
by A verified traveler
Posted 5 Oct 2024
Room was decent but staff was pretty much dense. House cleaning failed to clean room on first day. When I asked for extra towels house keeping brought me garbage bags; one was full of towels (about 8) and the other was fully of face cloths (around 12 to14). Restaurant is horrible and breakfast buffet was as equally bad. A situation at home came up and I had to leave early…the hotel played into that decision. I am a platinum member and received or offered any upgrade of any kind as well…worst Marriott I have ever stayed at.
by A verified traveler
Posted 29 Aug 2024
by A verified traveler
Posted 18 Aug 2024
Very convenient if you have a event at the trade center, which I did. On-site restaurant and parking are overpriced.
by A verified traveler
Posted 10 Aug 2024
Room was terrible
No body lotion in room
Shower floor was dirty
No cold water in the room to greet guests
Fridge didn’t work properly
We will never stay at that property again
It’s obvious that the Marriotts hotel are going down the wrong Way
by A verified traveler from LaGrange
Posted 9 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Katema, Hotel Management
Thank you for visiting The Columbus Marriott. We appreciate your feedback on our property. We hope to see you in a future visit.
by A verified traveler from Kennett Square
Posted 4 Aug 2024
Location was good. Some staff were very new and not sure at check in.
Comment from Hotel Management
3 Sep 2024 by Katema, Hotel Management
Thank you for your feedback on the Columbus Marriott. We appreciate you being a guest here at our property. We hope to see you again in a future stay with us.
by A verified traveler
Posted 30 Jul 2024
The rules were extremely small and the pads were hard. I had difficulty even trying to go to sleep the bathroom, terrible I can’t believe they were called this luxury hotel.
