Ratings based on 932 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
The kitchenette was a big help for our week long stay.
Comment from Hotel Management
5 Nov 2024 by Ashley M. Operations Manager , Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ashley M. Operations Manager Candlewood Suites Polaris
by A verified traveler
Posted 22 Oct 2024
Very Good
Comment from Hotel Management
5 Nov 2024 by Ashley M. Operations Manager , Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ashley M.Operations Manager Candlewood Suites Polaris
by A verified traveler
Posted 23 Sep 2024
Nice hotel, location is great. Hotel could be cleaner.
Comment from Hotel Management
8 Oct 2024 by Ashley M. Operations Manager , Hotel Management
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
by A verified traveler
Posted 12 Aug 2024
It is close to restaurants, grocery stores, gas stations, big chains and smaller stores. Easy freeway access to 71. The room was good and well-appointed. I like the larger bottles of soap, conditioner, etc., instead of those tiny one-use items. It seems so much more eco-friendly. All the staff I spoke with were amazingly friendly and helpful. There was a noisy room near mine. At midnight to 1 or 2am, walls and stomping and my pans rattling. I dont know where it came from. After they left, it was very quiet.
There was also a shop in the lobby for some food items.
I would choose thise hotel and location again.
Comment from Hotel Management
8 Oct 2024 by Ashley M. Operations Manager , Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Great place. Great value.
Posted 16 Jun 2024 on HotelsRoom was clean and had everything you need in an extended stay hotel. Very clean facility and a friendly staff. Great value
by A verified traveler
Posted 21 May 2024 on Hotels
by A verified traveler
Posted 19 May 2024
The place was easy to get to from the highway and you have multiple national restaurants within a 3 minute walk. Would stay here again for sure! Also the front desk was very nice!
by A verified traveler from Laurel
Posted 17 May 2024
Staff was very nice
Comment from Hotel Management
19 May 2024 by ., Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ashley M.Operations Manager Candlewood Suites Polaris
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
19 May 2024 by ., Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ashley M.Operations Manager Candlewood Suites Polaris
by A verified traveler
Posted 2 Jan 2024
I like having a kitchen and separate sitting room and bedroom. Haven't checked out the hot tub yet, but plan to!
