Ratings based on 331 Verified Reviews
2.2 Room cleanliness
2.8 Service & staff
2.3 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Met at check in by people who may love at the motel. I say that as 1 lady was in her pjs and they had kids running around, and behind the desk.
Bathroom walls and floor haven't been cleaned in who knows how long.
Bed was ok.
Area is shady and felt unsafe.
Left before 6am, just to get out.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Francis, Hotel Management
hank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with your stay. We aim to provide all of our guests with a high-quality experience, we will definitely look into this matter and will discuss with our housekeeping staff to correct the issues, we hope to will give us another chance to make your stay comfortable see you again in the near future.
by A verified traveler
Posted 12 Oct 2024
Very good
Comment from Hotel Management
14 Oct 2024 by Francis, Hotel Management
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our service. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
14 Oct 2024 by S Francis , Hotel Management
Thank you for taking a moment to share your experience at super 8 Columbia Downtown. We are so pleased to hear you found your stay comfortable and satisfactory. We look forward to welcoming you back again soon.
by A verified traveler
Posted 10 Oct 2024
Dirty, wet carpet, non-smoking room smelled like peoples been smoking in there for weeks gave me a really big headache.
Comment from Hotel Management
11 Oct 2024 by Francis, Hotel Management
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our service. We are looking into the matter to see which room you stayed and check the carpet. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future
by A verified traveler
Posted 4 Oct 2024
I don't like go in to the rooms with the AC off and smells to humidity
Comment from Hotel Management
4 Oct 2024 by Francis, Hotel Management
Guest came to the desk , saying there is no power in the room , but after we went to the room we found out that guest doesn't know how to Turn On the Ac unit , hard to understand guest what we he saying , but we instantly helped the Guest. Thanks
by A verified traveler
Posted 30 Sep 2024
It was very dirty and noisy had to call front desk several times for loud music and dogs barking and it said no pets allowed
by A verified traveler
Posted 7 Sep 2024
Recommend
by A verified traveler
Posted 31 Aug 2024
by A verified traveler
Posted 18 Aug 2024 on Hotels
