Ratings based on 965 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Easy access from I-26
Comment from Hotel Management
24 Nov 2024 by GM, Hotel Management
Dear John, Thank you for choosing to stay with us! We are delighted to hear that our convenient location contributed to your wonderful experience. It was a pleasure to host you, and we hope to welcome you back whenever you are in the area. Best, Julissa Lewis, GM
by A verified traveler
Posted 22 Nov 2024
Clean, safe, good breakfast. Good business hotel.
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear Karen, Thank you for being our guest and taking time out of your day to let us know of the comfort you experienced here while traveling on business. Every member of our team works together to ensure our guests have a pleasant stay, so I will pass along your kind review. Please find a reason to visit again soon. Best, Julissa Lewis, GM
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Holiday Inn Express & Suites Staff , Hotel Management
Paul, We are so happy that your stay with us was excellent and we hope to see you on your next visit!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Takala, Five star reviews are awesome! Thanks for taking the time to drop us some positive feedback. We hope to welcome you back soon. Best, Julissa Lewis, GM
by A verified traveler
Posted 18 Nov 2024
Very clean, nice and gentil staff
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Liliana, Thank you for choosing to stay with us! We are thrilled to hear that you enjoyed your stay and appreciated our clean hotel and friendly staff. It was a pleasure hosting you, and we look forward to welcoming you back soon. Best, Julissa Lewis, GM
by A verified traveler
Posted 12 Nov 2024
Everything
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Kevin, It’s wonderful to hear you had a five-star experience with us. It was a pleasure to host you and we eagerly look forward to your return visit. Best, Julissa Lewis, GM
by A verified traveler
Posted 12 Nov 2024
I love the hospitality I got there early and i am a diabetic and they offered to keep my insulin in the refrigerator until my room is ready
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Leshaughn, Thank you for your review and recommendation of our hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service met your expectations and made for a beautiful experience. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Julissa Lewis, GM
by A verified traveler
Posted 11 Nov 2024
Staff was great, polite, and helpful. Everything was very good with the exception of a slight musty smell in our room. If it had not been for that I would have given an excellent review other than good.
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Vicki, Thank you for sharing your review with us. We are thrilled to hear that you had a great overall stay and found our staff friendly and accommodating. However, we apologize for the odor you noticed in your room, and I will be addressing this issue with our team. We appreciate your support and look forward to welcoming you back whenever you are in the area. Best, Julissa Lewis, GM
by A verified traveler
Posted 4 Nov 2024
I travel a lot and usually stay in 4-5 star accommodations, but do to the USC Homecoming weekend, the prices were through the roof. I must say, that I picked a good alternative. This hotel’s staff is UNBELIEVABLE!! Extremely nice, and professional. The rooms are very clean and comfortable. I will be staying here, every time I come to Columbia.
Comment from Hotel Management
5 Nov 2024 by GM, Hotel Management
Dear Roosevelt, Thank you for sharing this frame-worthy review. I feel our hotel team is one of the finest, and your feedback helps validate that opinion. Your review and recommendation are very much appreciated, as is your intention to stay with us again. We look forward to serving you in the future. Best, Julissa Lewis, GM
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by GM, Hotel Management
Dear Catherine, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Julissa Lewis, GM
