Ratings based on 709 Verified Reviews

4.3 out of 5
94% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2024
The staff was very friendly and professional
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Kym, thank you for staying with us at Columbia NE - Fort Jackson, an IHG Hotel. We're thrilled to hear that our team members made a positive impression with their friendliness and professionalism. We look forward to welcoming you again soon!
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Clean, great staff.
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Tara, we’re delighted you loved your experience at Columbia NE - Fort Jackson, an IHG Hotel. Our team members are committed to providing a spotless setting and exceptional service. We're looking forward to welcoming you back.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Staff was friendly and helpful! Room was clean and breakfast had an excellent selection!
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Lea, we’re delighted you loved your experience at Columbia NE - Fort Jackson, an IHG Hotel. Our team members are glad to hear they made a positive impression. It’s wonderful to know you enjoyed the clean room and the excellent breakfast selection. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Customer Service, Hotel Management
Angela, we’re delighted you loved your experience at Columbia NE - Fort Jackson, an IHG Hotel. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Customer Service, Hotel Management
Ansley, thank you for staying with us at Columbia NE - Fort Jackson, an IHG Hotel. We're thrilled you had a positive experience, and we hope to have the pleasure of welcoming you back soon!
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Nice comfortable room. Front desk lady was very pleasant & helpful. My only minor complaint was the ice machine on our floor was not working. Would definitely stay here again
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Donna, it’s wonderful to hear you had a great time at Columbia NE - Fort Jackson, an IHG Hotel. The team is pleased to know you enjoyed the comfort of your room and found the front desk colleague helpful. They appreciate your feedback and look forward to welcoming you back on your next visit.
3 out of 5
by A verified traveler

Posted 11 Nov 2024
Was quiet
Comment from Hotel Management
11 Nov 2024 by Customer Service, Hotel Management
Tiana, thank you for sharing your experience. It’s great to know you found the environment relaxing. Your feedback is valued, and we hope to welcome you back in the future.
2 out of 5
by A verified traveler

Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Jason, thank you for sharing your feedback. The team values all guest insights and would appreciate another opportunity to exceed your expectations on your next visit.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Joanne, thank you for staying with us at Columbia NE - Fort Jackson, an IHG Hotel. We're delighted you had a positive experience. We're looking forward to welcoming you back.
5 out of 5
by A verified traveler

Posted 12 Oct 2024
Everything is good.
Comment from Hotel Management
13 Oct 2024 by Customer Service, Hotel Management
Gabriela, it’s wonderful to hear you had a great time at Columbia NE - Fort Jackson, an IHG Hotel. We're looking forward to welcoming you back!