Ratings based on 892 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Stopped just to catch some sleep from traveling. Great location, easy to get to!! Only complaint is that tv wouldn't turn on, but we were there to sleep not watch tv
by A verified traveler
Posted 23 Sep 2024
Overall the property was fine. Not great not terrible.
Beds were comfortable and the rooms and property seemed clean. Bar/restaurant were a nice feature but I did not use them.
The location is too far from campus if you’re going to use Uber/lyft. It was $40 each way. Some shady looking people coming and going from the pool area that smelled like booze and weed. Front desk workers were nice but under staffed. I waited 15 minutes to check in and at 15 minutes to get a room card reactivated. Bathroom lights were dim and dark and there were rust stains in the toilet.
by A verified traveler
Posted 19 Sep 2024
New hotel, good location
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 14 Sep 2024
Good service
by A verified traveler from alton
Posted 12 Sep 2024
Nice place, clean, quiet and friendly staff. Very good breakfast.
by A verified traveler
Posted 25 Aug 2024
First off there is an additional $50 deposit that was not listed on Expedia.. I'm a Holiday Inn Rewards member & never pay a deposit anywhere else. There is no free breakfast. Our Room was diry, soap scum on the shower walls hair in the bathroom.. some weird substance on the wall that I hope was "white lotion" Check out is at 11, we requested a late Chekout & they gave us a 12:00 time. Even with that at 10:30 with out a knock the maid unlocks the door & just walks in & says oh i thought you were gone!! Omg! Brought this up at check out.. along with the unclean room & it was oh hmm thats weird .. I'll have to talk to the head maid about that! Not impressed the quality was definitely lacking!
by A verified traveler
Posted 23 Aug 2024
On site bar and restaurant
Spacious room
Excellent service
by A verified traveler
Posted 19 Aug 2024
We had traveled most of the day and visited with family in Columbia. We got some much needed good rest here. It was quiet, clean and comfy.
by A verified traveler
Posted 19 Aug 2024
Property staff was very attentive to guest’s concerns.
