Ratings based on 996 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The facility was very clean, convenient to get to and from and the staff went above and beyond to make my stay enjoyable. I will definitely be back!
Comment from Hotel Management
20 Nov 2024 by Best Western Plus Columbia Inn, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Best Western Plus Columbia Inn. We are pleased to hear that you found our facility clean and convenient and that our staff provided excellent service during your visit. We appreciate your positive feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Best Western Plus Columbia Inn, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Best Western Plus Columbia Inn. We appreciate your feedback and are glad to hear that you had an overall positive experience during your time with us. Our team strives to provide exceptional service and comfortable accommodations for all of our guests. We hope to welcome you back again in the future for another enjoyable stay.
by A verified traveler
Posted 18 Nov 2024
the confort of the bed is horrible
Comment from Hotel Management
19 Nov 2024 by Best Western Plus Columbia Inn, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Best Western Plus Columbia Inn. We appreciate your feedback and will use it to continue improving our guests' experiences. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 18 Nov 2024
Every employee was so friendly and polite. The hotel was nice and clean and breakfast was great. The only complaint so to speak is the scrambled eggs were watery and cold. But will definitely stop there again.
Comment from Hotel Management
19 Nov 2024 by Best Western Plus Columbia Inn, Hotel Management
Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our friendly staff, clean accommodations, and delicious breakfast. We appreciate your input regarding the scrambled eggs and will share your comments with our team for improvement. We look forward to welcoming you back on your next visit to the area.
by A verified traveler
Posted 18 Nov 2024
Excellent room
Comment from Hotel Management
20 Nov 2024 by Best Western Plus Columbia Inn, Hotel Management
Thank you for taking the time to leave a 5-star review of your recent stay at Best Western Plus Columbia Inn. We are thrilled to hear that you enjoyed your room and had a positive experience during your time with us. Our team strives to provide exceptional service and comfortable accommodations to all of our guests. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Nov 2024
Front desk staff was so friendly.
Comment from Hotel Management
18 Nov 2024 by Best Western Plus Columbia Inn, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Best Western Plus Columbia Inn. We are delighted to hear that you found our front desk staff to be friendly and accommodating. Guest satisfaction is our top priority, and we are pleased that our team was able to make your stay enjoyable. We hope to welcome you back for another great stay in the future.
by A verified traveler
Posted 15 Nov 2024
Room smelled. Super noisy....walls thin. Staff not the nicest. Breakfast so so. Way overpriced. Won't return.
Comment from Hotel Management
16 Nov 2024 by Best Western Plus Columbia Inn, Hotel Management
Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations. We value all guest feedback as it helps us to improve our services for future guests. We apologize for any inconvenience you experienced during your stay and we will address these issues with our team. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Best Western Plus Columbia Inn, Hotel Management
Thank you for taking the time to leave a 5-star rating of your recent stay at Best Western Plus Columbia Inn. We are delighted to hear that you had an enjoyable experience with us. Our team works hard to provide exceptional service and comfortable accommodations for all of our guests. We hope to welcome you back for another stay in the future.
by A verified traveler from Hardin
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Best Western Plus Columbia Inn, Hotel Management
Thank you for choosing to stay at Best Western Plus Columbia Inn. We appreciate your feedback and are glad to hear that you had a positive experience during your stay. We hope to welcome you back again in the future for another pleasant visit.
by A verified traveler
Posted 13 Nov 2024
