Ratings based on 976 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Hotel stay overall was good. Room was too small for two queen beds. I could hear too noise through the walls and outside of my room. Restaurant food too pricey. All the food is frozen nothing fresh.
Comment from Hotel Management
15 Jan 2025 by Hotelmgmt, Hotel Management
Thank you for sharing your thoughts about your stay. While it is great to hear that you found aspects of your visit to be positive, we regret that certain elements fell short of expectations. We understand the importance of spacious accommodations and a quiet environment, and your feedback regarding the room size and noise will be reviewed. Additionally, we appreciate your comments about the restaurant and will share them with our culinary team as we continuously work to improve our offerings. Your insights are invaluable, and we hope to provide a more satisfying experience in the future.
by A verified traveler
Posted 11 Jan 2025
Good
Comment from Hotel Management
15 Jan 2025 by Hotelmgmt, Hotel Management
We are pleased to hear you had a positive experience with us at Colorado Springs Marriott. Your feedback is appreciated, and we look forward to welcoming you back for another enjoyable stay!
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
9 Jan 2025 by HotelMgmt, Hotel Management
Appreciate you taking the time to leave a positive score! We look forward to welcoming you back on your next visit and aim to provide an even more remarkable experience.
by A verified traveler
Posted 7 Jan 2025
the view was unique, the room was very confortable
Comment from Hotel Management
10 Jan 2025 by Hotelmgmt, Hotel Management
Thank you, Cintia, for your excellent feedback! Sharing our beautiful mountain views is always a pleasure. It is rewarding to know this enhanced your experience along with our comfortable accommodations. Be sure to revisit Colorado Springs Marriott soon!
by A verified traveler
Posted 7 Jan 2025
Bed was not comfortable my freezer had 2 to 3 inches of ice couldn't put nothing in it and if I put something under it everything freezed fan didnt work in restroom hot tub bubbles were broke only had water in it
Comment from Hotel Management
9 Jan 2025 by Hotelmgmt, Hotel Management
Thank you for sharing your experience, Eugene. We deeply regret the discomfort you faced with the bed, as well as the maintenance issues with the freezer, bathroom fan, and hot tub. These are not the standards we strive to provide, and your feedback will be shared with our team to address these concerns promptly. We hope you’ll consider giving us another opportunity to deliver a much-improved experience in the future.
by A verified traveler
Posted 3 Jan 2025
I liked that I was able to check in early, the option to have diner or drinks downstairs, the bed was comfy, the TV was over 50in, and the toiletries. I didn't like that the bathroom fan didn't work and there was visible particles in the air, ie dust
Comment from Hotel Management
7 Jan 2025 by Hotelmgmt, Hotel Management
Thank you for sharing your feedback about your stay at Colorado Springs Marriott. We’re glad you enjoyed the convenience of early check-in, our dining and drink options, the comfortable bed, and the in-room amenities. However, we’re sorry to hear about the issues with the bathroom fan. Your comfort is important to us, and we’ll ensure these concerns are addressed with our maintenance team. We hope to welcome you back for an even better experience next time!
by A verified traveler
Posted 2 Jan 2025
An older property. Good location with easy access to nearby attractions
Comment from Hotel Management
4 Jan 2025 by Hotelmgmt, Hotel Management
Thank you for sharing your thoughts on Colorado Springs Marriott. While the property has its charm, we’re glad the convenient location and easy access to local attractions added value to your stay. We hope to welcome you back for another enjoyable visit!
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by HotelMgmt, Hotel Management
We appreciate your high rating. It was a pleasure serving you, and we hope to welcome you back soon!
by A verified traveler
Posted 1 Jan 2025
Excellent
Comment from Hotel Management
4 Jan 2025 by Hotelmgmt, Hotel Management
We’re thrilled to hear that your experience at Colorado Springs Marriott was excellent! We look forward to welcoming you back for another outstanding visit in the future!
by A verified traveler
Posted 29 Dec 2024
Excellent area
Comment from Hotel Management
31 Dec 2024 by Hotelmgmt, Hotel Management
We’re glad you enjoyed the excellent location of Colorado Springs Marriott! Nestled in such a beautiful area, it’s the perfect spot for both relaxation and exploration. We hope to welcome you back soon for another memorable stay!
