Ratings based on 365 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler from Winterville
Posted 18 Nov 2024
Good two bedroom suites
Comment from Hotel Management
18 Nov 2024 by Aliyah, Hotel Management
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Aliyah, Hotel Management
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
by A verified traveler
Posted 7 Nov 2024
This place was beautiful, staff was amazing! We would definitely come back!
Comment from Hotel Management
11 Nov 2024 by Aliyah, Hotel Management
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
by A verified traveler
Posted 6 Nov 2024
This has everything that we needed. It was so clean, well arranged for what we need. I would highly recommend staying there!
Comment from Hotel Management
7 Nov 2024 by Aliyah, Hotel Management
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
by A verified traveler
Posted 20 Oct 2024
The property was very well maintained. And the room was very nice and clean. The bed was comfortable. The room was nicer than pictured.
Comment from Hotel Management
21 Oct 2024 by Aliyah, Hotel Management
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Aliyah, Hotel Management
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
by A verified traveler
Posted 7 Oct 2024
The staff at the property were great. They brought us two extra bags of popcorn free of charge upon request. They also had contactless check out and communication via text, which was great. It was also very easy to walk to the historical area of Williamsburg. It is a timeshare, so they did ask us twice about coming to the seminar, but we did not think that was excessive. Overall, great experience! Would recommend!
Comment from Hotel Management
14 Oct 2024 by Aliyah, Hotel Management
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
by A verified traveler
Posted 4 Oct 2024
Great place! Cross the street and you are in the historic area! Only trouble is that I was double billed for the room. Once for Bluegrass and once thru Expedia. I hope it’s been resolved.
Comment from Hotel Management
4 Oct 2024 by luis, Hotel Management
Thank you for your kind words about our location! We’re thrilled to hear you enjoyed your stay and the convenience of being so close to the historic area.We sincerely apologize for the billing issue you experienced. We understand how frustrating this can be. Please rest assured that our team is actively working to resolve this matter. If you haven’t already, could you kindly reach out to our front desk or billing department with any relevant documentation? This will help us expedite the resolution process.Thank you for your patience and understanding. We hope to welcome you back soon for a seamless experience!
by A verified traveler
Posted 30 Sep 2024
This property is very conveniently located to Colonial Williamsburg and Busch Gardens. My unit had two bedrooms, a kitchen and separate living area—I felt like I was at home. Very spacious and comfortable. I greatly enjoyed staying here!
Comment from Hotel Management
2 Oct 2024 by Aliyah, Hotel Management
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
