Ratings based on 179 Verified Reviews

4.2 out of 5
70% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Comment from Hotel Management
15 Apr 2024 by The New Yorker Hotel-Team, Hotel Management
Lieber Gast,vielen Dank für die tolle Bewertung! Wir freuen uns über die volle Punktzahl und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.
4 out of 5
by A verified traveler

Posted 7 Aug 2023 on Hotels
Rooms are a bit dated, but clean
Comment from Hotel Management
9 Aug 2023 by The New Yorker Hotel team, Hotel Management
Dear guest,Thank you for taking the time to leave us a review.We are already looking forward to your next visit with us.Many greetings from Cologne.
5 out of 5
by A verified traveler

Posted 23 Jun 2023
Staff was courteous and willing to speak my language. Hotel was clean and creative. Breakfast buffet was great. Quick and easy check-in and check-out.
Comment from Hotel Management
23 Jun 2023 by The New Yorker Hotel-Team, Hotel Management
Dear Guest,first of all, thank you for taking the time to rate our design hotel. This is very important for us!Nice to read that you liked it here. We always strive to ensure that the stay for our guests is as creative and inspiring as possible. We are happy to pass on your compliments to our team.See you next time in Cologne!Many greetings.
5 out of 5
by A verified traveler

Posted 31 Aug 2022
The staff were very friendly and the room was really clean and had airconditioning. Breakfast was really good, a lot of different things to eat and drink.
4 out of 5
by A verified traveler

Quick Koln Stop

Posted 1 Mar 2022 on Hotels
A 2 day stay in Koln at the RosasMontag festival. Fairly low key having just come out of corona but the city was full of people and had a nice vibe. The hotel is a bit away from the centre but transport is near if you don’t like walking. We took the dog and there’s places very near to walk. We ate at Lacorno an Italian nearby which was very good and very reasonable. And in the late afternoon has tables outside in the sun.
4 out of 5
by A verified traveler

Wonderful hotel! Very simple improvements needed!

Posted 21 Oct 2020 on Hotels
The New Yorker Hotel Köln-Messe is located in a really funky, awesome part of Köln, and it is not well-populated. However, it is walking distance from some wonderful restaurants, grocery stores (ex. Rewe), and the fantastic Café Jakubowski. My partner and I stayed in the Gramercy junior suite, and the actual suite was MUCH better in real life than how it is presented in the pictures! There was a kitchenette, a living space, a separate sleeping space, a nice balcony overlooking a courtyard, and a spacious bathroom. The apartment can be improved by: offering a selection of tea bags and coffee options, including a basic pot and pan for the kitchenette, having a small trash can near the kitchenette, adding more hanging space in the bathroom (there is only 1 hook and the radiator, but 5 more hooks can be easily added, as well as some hooks to hang smaller towels by the sink), and offering two bottles of water instead of one with two glasses. With these small, easy improvements, this hotel will go from excellent to AMAZING! However, I look forward to staying here again. Thank you!
5 out of 5
by A verified traveler

Posted 14 Nov 2019 on Hotels
The hotel is excellent, the staff was very friendly, both at check-in and check-out. Location is good, with tram/bus connections to city center. The room was clean, spacious and comfortable. The main criticism I have of the room is that the bathroom door is an almost transparent glass and had no lock.
4 out of 5
by A verified traveler

Off the beaten path...

Posted 5 Oct 2019 on Hotels
Staff was very friendly! Rooms are small but great for the one night we stayed. The hotel is a bit off from where we wanted to be but it all worked out. I would recommend this place!
4 out of 5
by A verified traveler

Posted 16 Sep 2019 on Hotels
The stay was ok. The check in was a bit confusing as I recall selecting 2 beds on hotels.com but when I got to the room it was only one bed. I had to go all the way back to reception and they could only offer to put a foldable bed in the room. There was plenty of space but folding beds are not that comfortable.
5 out of 5
by A verified traveler

Great staff!!!

Posted 24 Jun 2019 on Hotels
Both Tim and his colleague on the day shift were VERY helpful instructing us on how to get around town. They called us a cab and allowed us to store a ton of our motorcycles gear while we spent the day in old town.