Ratings based on 192 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Overall nice stay, room was clean and comfortable with a large TV. Despite booking a triple room, we had to pay an extra 80 euros because not all three guest names were on the booking... This is not ideal given the name triple room implies three guests would be staying.
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Palast Hotel , Hotel Management
Vielen Dank für Ihre tolle Bewertung!
by A verified traveler
Posted 7 Aug 2024
An additional staff member at breakfast would have prevented there being no cleared table available to sit at when we arrived for breakfast.
Comment from Hotel Management
29 Aug 2024 by Palast Hotel , Hotel Management
Thank you for your review! I am very sorry that our service did not meet your requirements. We will pass on your feedback to the staff.
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Palast Hotel , Hotel Management
Vielen Dank für Ihre positive Bewertung!
by A verified traveler
Posted 25 Jun 2024
Clean and spacious
by A verified traveler
Posted 23 Jun 2024 on Ebookers
The hotel was clean but no where close to central cologne as many reviews had said. Station was a 10 minute walk from the hotel and didn’t feel extremely safe at night. Was then a further 20-25 mins from the station. Was expensive considering distance away and we could have paid the same to be closer. There is no bar nor restaurant on site either so I would say almost €800 for 4 nights it was over priced sadly. We never seen staff except for first thing in the morning.
Sadly I would not book this hotel hotel again
by A verified traveler
Posted 23 Jun 2024
by A verified traveler
Posted 23 Jun 2024 on Hotels
by A verified traveler
Posted 19 Jun 2024
Ideal for short stay
by A verified traveler
Posted 15 Jun 2024
It is Ok to stay for a night.
