Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Nice family hotel, at walking distance from the city.
Parking is limited in the hotel but there are options in the neighbourhood
Comment from Hotel Management
15 Nov 2024 by Kathrin Paufler & the Novotel Köln City Team, Hotel Management
Dear Jusyana,It is a great pleasure for us that you and your loved ones enjoyed our location and our house. We very much hope to see you again soon and send you our very best wishes. Sincerely
by A verified traveler
Posted 3 Oct 2024
Relaxing
Comment from Hotel Management
14 Oct 2024 by Kathrin Paufler & the Novotel Köln City Team, Hotel Management
Dear Brian,Thank you very much for your great feedback. We are pleased that you had a relaxing stay with us and hope to see you again soon. Until then, we wish you all the best. Best regards
by A verified traveler
Posted 11 Sep 2024
Save quiet clean
Comment from Hotel Management
14 Oct 2024 by Kathrin Paufler & the Novotel Köln City Team, Hotel Management
Dear Marcy,Thank you very much for your great review. We are very pleased that you felt comfortable and safe with us.Hope to see you again soon and best regards from Cologne.
by A verified traveler from Tokyo
Posted 7 Sep 2024
Comment from Hotel Management
14 Oct 2024 by Kathrin Paufler & das Novotel Köln City Team, Hotel Management
Lieber Christian,ein herzliches Dankeschön für Ihre wirklich tolle Bewertung. Wir hoffen auf ein baldiges Wiedersehen und senden Ihnen herzliche Grüße aus Köln.
by A verified traveler
Posted 31 Aug 2024
A nice hotel
Comment from Hotel Management
14 Oct 2024 by Kathrin Paufler & the Novotel Köln City Team, Hotel Management
Dear Zhengyu,Thank you very much for this great review.Of course we hope to see you again soon and send our best regards.
by A verified traveler
Posted 30 Aug 2024
Everything was wonderful. We stayed with two kids. It was very comfortable for us.
Comment from Hotel Management
14 Oct 2024 by Kathrin Paufler & the Novotel Köln City Team, Hotel Management
Dear Mustafa, Thank you very much for this great review. We are very pleased to know that you and your family had a wonderful stay with us. We hope to see you again and send you and your loved ones our warmest regards from Cologne.
by A verified traveler
Posted 22 Aug 2024
Location was good
Comment from Hotel Management
14 Oct 2024 by Kathrin Paufler & the Novotel Köln City Team, Hotel Management
Dear Zeki,Thank you very much for your review. Unfortunately, it seems that we were not able to convince you. Nevertheless, we hope to see you again and send you our best regards from Cologne.Sincerely
by A verified traveler
Great hotel for family
Posted 17 Aug 2024 on HotelsGreat hotel near the Rhine river. Very spacious and comfortable rooms. Staff was very friendly and helpful. Great breakfast buffet.
Comment from Hotel Management
14 Oct 2024 by Kathrin Paufler & the Novotel Köln City Team, Hotel Management
Dear Leomar, Thank you very much for your fantastic review. We are really delighted that you had such a wonderful stay with us. We hope to see you again soon. Best regards
by A verified traveler
Posted 13 Aug 2024
Thank goodness
by A verified traveler
One day stay.
Posted 13 Aug 2024 on HotelsVery pleasant one day stay.Good location.Easy access to City Centre. approximately 15 min. walk.Very good service. Car park not free - 20 Euro per day
