Ratings based on 595 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral.
It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al
by A verified traveler
Posted 30 Nov 2024
Great breakfast options and friendly staff!
by A verified traveler
Posted 12 Oct 2024
Central location
Clean and tidy rooms
Safe and clean neighbourhood
Late night walks around area safe and recommended
Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.
Comment from Hotel Management
16 Oct 2024 by Sylvia, Hotel Management
Dear Yaruk, thank you very much for your great feedback. We are glad you enjoyed our central location and clean rooms. We appreciate your comments about breakfast and will consider more vegetarian options. We hope to welcome you back soon. Yours sincerelySylvia and team
by A verified traveler from Sheffield
Posted 3 Oct 2024
Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again
Comment from Hotel Management
10 Oct 2024 by Sylvia, Hotel Management
Dear Philip, thank you for your great review and for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient for your activities in Cologne. We look forward to welcoming you back for another pleasant stay. Best regards Sylvia und Team
by A verified traveler
Posted 1 Oct 2024 on Hotels
Comment from Hotel Management
10 Oct 2024 by Sylvia, Hotel Management
Dear Wayne, we appreciate your feedback. Your satisfaction is our priority. Please do not hesitate to contact us should you have any comments regarding your stay. We will also be happy to help you after your stay. We hope to be able to convince you of our service and our hotel on your next visit to us.Best regards, Sylvia und Team
by A verified traveler
Brilliant Stay
Posted 7 Sep 2024 on HotelsThis hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking.
Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom.
The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.
Comment from Hotel Management
12 Sep 2024 by Sylvia, Hotel Management
Dear Paul, thank you very much for your great review. We are glad to hear that the Mercure Hotel Koeln Belfortstrasse saved your trip to Cologne and that you felt comfortable with us. We are pleased that you enjoyed our spacious apartments as well as our rich breakfast. We take note of your feedback regarding the pool temperature. Please note that this is a sports pool and the temperature is adjusted accordingly. We look forward to welcoming you again on your next visit to Kökn.Best regardsSylvia and team
by A verified traveler
Posted 5 Sep 2024
N/A
Comment from Hotel Management
12 Sep 2024 by Sylvia, Hotel Management
Dear Nicholas, thank you for your positive feedback. We are delighted to hear that you enjoyed your stay at Mercure Hotel Koeln Belfortstrasse. We hope to welcome you back soon. Best regardsSylvia und Team
by A verified traveler
Beautiful room and location!
Posted 1 Sep 2024 on HotelsSpacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!
Comment from Hotel Management
12 Sep 2024 by Sylvia, Hotel Management
Dear Adrian, thank you for your great review. We are delighted to hear that you enjoyed your stay with us at Mercure Hotel Koeln Belfortstrasse. We are pleased that you found our rooms spacious, clean, and conveniently located. Thank you for your kind words, and we look forward to welcoming you back soon. Best regards Sylvia und Team
by A verified traveler
City break
Posted 18 Aug 2024 on HotelsGreat stay. Hotel was walking distance from city but away from hustle and bustle.
Comment from Hotel Management
26 Aug 2024 by Sylvia, Hotel Management
Dear Karen, thank you for sharing your positive feedback about your stay at Mercure Hotel Koeln Belfortstrasse. We are delighted to hear that you enjoyed the convenient location of our hotel. We look forward to welcoming you back soon. Best regardsSylvia und Team
by A verified traveler
Posted 15 Aug 2024
Nice place near the old town
Comment from Hotel Management
26 Aug 2024 by Sylvia, Hotel Management
Dear Golan, thank you for your kind feedback regarding our hotel's proximity to the old town. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards Sylvia and Team
