Ratings based on 984 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Property is nothing like the photos on the website, they must have been taken a very loooong time ago…
Comment from Hotel Management
16 Dec 2024 by Author, Hotel Management
Dear Rosie,
We strive to provide our guests with a comfortable and enjoyable stay and deeply regret that we did not meet your expectations. We will take your feedback into account to improve our services.
Sincerely yours,
The Leonet Team
by A verified traveler
Posted 30 Nov 2024
Overall great stay, however very outdated and the shower was very small. However, for the price what you receive is appropriate. It is a fantastic location!
Comment from Hotel Management
1 Dec 2024 by Author, Hotel Management
Dear Mrs. Lauren,
Thank you very much for your positive feedback. We are pleased that you enjoyed your stay with us. Your satisfaction is the best reward for our team.
Sincerely yours,
The Leonet Team
by A verified traveler from Parkland
Posted 30 Nov 2024
I would not stay there again.
Comment from Hotel Management
1 Dec 2024 by Author, Hotel Management
Dear Mr. Alfred,
We are sorry to hear that you were disappointed with your stay. We will take your review to improve on our services and we would be very happy to welcome you again in the near future.
Sincerely yours,
The Leonet Team
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Author, Hotel Management
Sehr geehrter Herr Joseph,
Wir bemühen uns, unseren Gästen einen komfortablen und angenehmen Aufenthalt zu bieten und bedauern, dass wir Ihre Erwartungen nicht erfüllt haben. Wir werden Ihr Feedback berücksichtigen, um unsere Dienstleistungen zu verbessern.
Mit freundlichen Grüßen,
Das Leonet Team
by A verified traveler
Posted 6 Nov 2024
I was nervous about booking this hotel based on the reviews but it far surpassed our expectations. All staff were very helpful, 24 hour reception, extensive free breakfast, lift, clean bedding and room, a safe and hair dryer in the room, very close to transport restaurants and supermarkets.
Only minor downside is no kettle in the room.
I would recommend this hotel to any and would definitely stay here again if I was in the city.
Comment from Hotel Management
7 Nov 2024 by Author, Hotel Management
Dear Mrs. Bonnie,
Thank you for your great review. It is a pleasure to know that you enjoyed your stay with us and that you were also satisfied with the service provided by our staff.
Sincerely yours,
The Leonet Team
by A verified traveler
Posted 30 Sep 2024
Basic hotel but had all we needed for a good price
by A verified traveler
Posted 30 Sep 2024
The property was convenient to tram, restaurants and shopping.
Older room, needs updating.
by A verified traveler
Posted 27 Sep 2024
Very close to the transport and shopping and bars. Unlimited breakfast option but only continental breakfast available. Hotel very clean and friendly staff. Only disappointment was there was no coffee facilities in the room itself which I would expect from a hotel chain
by A verified traveler
Posted 7 Sep 2024
They had problems locating my booking on arrival. Room extremely hot, no air conditioning and fan borrowed from reception did not work. No reply before trip to the question asked about parking so issue on arrival.
Staff friendly and tried their best
by A verified traveler
Posted 27 Aug 2024 on Hotels
