Ratings based on 775 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Nice hotel just to the south of Bruhl, restaurant good and rooms comfortable
Comment from Hotel Management
9 Dec 2024 by Fabienne Lennert, Hotel Management
Dear Richard,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
by A verified traveler
Posted 5 Oct 2024
Quite noisy at night. We were on the first floor and noise from the bar and car park could be heard until midnight
Comment from Hotel Management
7 Oct 2024 by Fabienne Lennert, Hotel Management
Dear Graham,Thank you very much for choosing our Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon.Greetings from Brühl,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
by A verified traveler
Posted 25 Sep 2024
Location was great for Phantasialand, and had a supermarket right next door, which was super handy for taking snacks to the park with us! The breakfast selection was fantastic and the room size was great for us.
Comment from Hotel Management
26 Sep 2024 by Fabienne Lennert, Hotel Management
Dear Lisa, Thank you very much for your very positive and excellent review. We are pleased to have achieved the success 100% guest satisfaction. You are always welcome to our Hotel!Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Fabienne Lennert, Hotel Management
Sehr geehrter David, haben Sie vielen Dank für Ihre prima Bewertung. Schön, dass Ihnen unser Hotel gut gefallen hat. Gerne wären wir erneut Ihr Gastgeber und wünschen Ihnen bis dahin eine schöne Zeit.Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
by A verified traveler
Posted 10 Sep 2024 on Hotels
Very friendly staff at check in. Room was comfortable and clean. Really good buffet breakfast. Well located for public transport.
Comment from Hotel Management
11 Sep 2024 by Fabienne Lennert, Hotel Management
Dear Lara,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Fabienne Lennert, Hotel Management
Liebe Dana, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
30 Jun 2024 by Fabienne Lennert, Hotel Management
Lieber Drew,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Fabienne Lennert, Hotel Management
Lieber Matthias,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
27 Jun 2024 by Fabienne Lennert, Hotel Management
Dear Bradley,Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
by A verified traveler
Posted 24 Jun 2024
Best hotel we have stayed in so far, on our journey around Germany. Highly recommended.
Comment from Hotel Management
24 Jun 2024 by Fabienne Lennert, Hotel Management
Dear Barry,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
