Ratings based on 969 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fort Worth
Posted 16 Dec 2024
by A verified traveler
Posted 16 Dec 2024
Location right next to cathedral. Clean place, very friendly staff. We could only stay one night, so I can't really say more. I'd stay there if I visit Cologne again.
by A verified traveler
Posted 13 Dec 2024
Comfortable hotel with the ambiance of what you expect!
by A verified traveler
Posted 12 Dec 2024
Too much construction going on. Close to cathedral and christmas market, so it gave me what i wanted. Incredible buffet for breakfast, best I've had in europe this trip
by A verified traveler from Plympton
Posted 6 Dec 2024
It’s definitely a 3 star location. You can’t beat the location but the rooms are definitely something to be desired. Mattresses and pillows are god awful. The staff was very friendly and nice.
by A verified traveler
Posted 5 Dec 2024
Perfect location for Christmas markets
by A verified traveler
Posted 29 Nov 2024
Super convenient to the Christmas Markets which makes up for any of the slight inconveniences I’ll mention below. Room is exceptionally hot and no way to cool it down without leaving the window open which lets in the noise when the Früh brew house lets out at 2am. Bed is like a box spring very stiff with no padding, and pillows have no substance to them. Maybe they should have more than one pillow to choose from. Construction jack hammer starts at 0700 from the site next door. Nothing they can do about the construction and once construction is done it will no longer be an issue. They did have complimentary coffee and tea in the lobby which was great. Staff were excellent as well.
by A verified traveler from Everett
Posted 27 Nov 2024
by A verified traveler
Posted 24 Nov 2024
Good location.
by A verified traveler
Posted 19 Nov 2024
This was a great hotel. Came in on the train. It was a short walk away and had a Christmas market directly outside. Very centrally located to many good restaurants and shops. Staff was very friendly and helpful. I will stay here again
