Ratings based on 921 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Everything was accessible! Breakfast was the highlight of my stay, deliciously hot and cold buffet. thank you to David who gave us a promo for it! This is the hotel when in Koln… will come back here again.
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Excellent hotel. I had a small, single room, which was fine for one person in such a good location.
by A verified traveler
Posted 5 Nov 2024
Nice hotel. Very clean. Room has all the amenities we need. Beds are comfortable. Staff are efficient and very nice. The location is excellent. The cathedral view from our room was also nice.
There are a few extra comments I can think of -
1, the bed sheets are not long enough for the mattress; the head side of the sheet is not tucked under the mattress so the sheet doesn’t stay.
2, the pillow provided are very soft and fluffy. Some might like it that way, some might find it way to soft (I don’t use pillow so it doesn’t affect me)
by A verified traveler
Posted 4 Nov 2024
Beautiful view of cathedral from balcony, me and my partner had a fantastic time!
Comment from Hotel Management
4 Nov 2024 by Your CityClass Team, Hotel Management
Dear Samuel,we are glad you had a fantastic stay in our hotel and we are looking forward to welcome you again
by A verified traveler
Posted 28 Oct 2024
Great location and overall good facility
Comment from Hotel Management
28 Oct 2024 by Your CityClass Team, Hotel Management
Dear James.thank you very much for taking the time to give this great review.See you next time in cologne!
by A verified traveler
Posted 27 Oct 2024
Lovely staff
Comment from Hotel Management
27 Oct 2024 by Your CityClass Team, Hotel Management
Thanks for your nice feedback.
by A verified traveler
Posted 22 Oct 2024
Great location for transit/ train stations. Great bar downstairs and close by to everything to walk. Nice rooms with enough space to relax.
Comment from Hotel Management
22 Oct 2024 by Your CityClass Team, Hotel Management
We are glad you had a pleasant stay and would be delighted to welcome you back at our hotel :)
by A verified traveler
Posted 21 Oct 2024
Quiet, friendly people, close to everything
Comment from Hotel Management
21 Oct 2024 by Your CityClass Team, Hotel Management
We are glad you had a pleasant stay and would be delighted to welcome you back at our hotel :)
by A verified traveler
Posted 19 Oct 2024
This is a perfect hotel if you want to stay in front of cathedral. It has a nice little bar and breakfast area, and the rooms are spacious and very clean. The staff is very friendly. Highly recommended this hotel. Oh, and train station is like right there, the location is great.
Comment from Hotel Management
19 Oct 2024 by Your CityClass Team, Hotel Management
Hello Silene Delapaz,We are glad that you had wonderful stay and we are looking forward to welcome you in our hotel again.
