Ratings based on 281 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Room was noisy, no hot water, glass bathroom is ridiculous and noone replied to our email inquiry for parking. Noone to speak to afterhours, said it at check out and didn't make a difference
by A verified traveler
Posted 4 Nov 2024
I was expecting a room with interesting art and got the "crime scene room".l all in white.
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 13 Oct 2024
The good:
The staff were quite friendly and the area around the hotel was walkable, many of the sites were within a 20-30 minute walk.
The bad:
The room was ok, it was quite dusty, and the layout wasn't the best. The room we had was right by the main stairwell which was ridiculously noisy, the door to get in the hotel has a loud buzzer when someone opens ot which made sleeping impossible. The room was right above a bar, so that extra noise didn't help the cause either.
The amenities were ok, but nothing great. Instead of a bottle of sparkling wine, we got to single serve bottles instead.
Overall, the price to performance was not up to par. The noise prevented us from sleeping, and the room was quite dusty.
by A verified traveler
Arty rooms & great service in the heart of Cologne
Posted 30 Aug 2024 on HotelsSuch a beautiful place to stay. The service was excellent and the staff very helpful. The room was spotlessly clean and we loved the individuality of each artist designed room. I'd definitely recommend this hotel, we loved it.
by A verified traveler
best kept secret in Cologne!
Posted 20 Aug 2024 on HotelsA Great small boutique hotel in the heart of the city... just far enough away from/to Cologne Cathedral / HBF... Friendliest receptionists of much of my travels... early check in was no issue when room was ready... reception area is relaxed and 'arty' with nice touches like self service coffee, snacks and good magazines.. room was 'fab'.. away from direct sunlight made it cooler by day and night... the waterbed and shell surround is both dramatic but also very practical.. the room had comp water/tea and coffee, a tablet computer plus a tv with every channel any guest could need.. the Glass walled bathroom and shower was fresh, clean and had cool toiletries, towels etc.. design features of this single room include a very strong nautical theme which made it very very relaxing... check out was again smooth and prompt... Im sad i didn't have more time to stay but its location to local amenities (Babylons pool on hot days) and restaurants makes it perfect for a city break. and it really is an Art Hotel... not just in name...
by A verified traveler
Posted 14 Aug 2024
The service team were super accomodating and great, even after we caused a few issues.
by A verified traveler
Posted 4 Aug 2024 on Hotels
by A verified traveler
Posted 21 Jul 2024
very pretty room
