Ratings based on 307 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from hanoi
Posted 18 Dec 2024
the place is great.right in the center of colmar for the Xmas market ( 2 minutes walk) the design o fteh hotel is very nice,room is clean modern and confortable. staff is also very nice at check in. the place to stay in Colmar...
by A verified traveler
Posted 1 Sep 2024
The hotel was very nice and very close to little venice and a lot of shops and restaurants, but still very quiet.
Comment from Hotel Management
15 Sep 2024 by Marie Schill / Front Desk Manager, Hotel Management
Dear Joan, Thank you for taking the time to leave us a comment about your stay at Le Colombier Suites. We are delighted to learn that your stay was satisfying, especially the location.We look forward to welcoming you back to Colmar again soon.With our best regards, Marie Schill/ / Front Desk Manager
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Marie Schill / Front Desk Manager, Hotel Management
Dear Nigel, We thank you for this good rating of 10/10 and we are pleased that you enjoyed your Superior room on the ground floor. We look forward to welcoming you back to Colmar again soon.With our warm regards, Marie Schill / Front Desk Manager
by A verified traveler from WALNUT CREEK
Posted 20 Jul 2024
Comment from Hotel Management
23 Jul 2024 by Marie Schill / Front Desk Manager, Hotel Management
Dear Sir Mihoko, We thank you for this excellent rating of 5/5 following your stay in our hotel. We hope to welcome your for your next stay in Colmar. With our warm regards, Marie Schill / Front Desk Manager
by A verified traveler
Posted 8 Jul 2024
The staff was extremely helpful and professional. The accommodation was great. Location perfect
Comment from Hotel Management
10 Jul 2024 by Marie, Hotel Management
Dear Guest,Thank you for choosing our hotel for your stay in Colmar.What a pleasure to read that you appreciated the location of our hotel, as well as the friendliness of our staff and the comfort of your room.We look forward to seeing you again soon.Best regards,MarieFront-desk manager
by A verified traveler
Le Colombier Suites - Superior Room
Posted 4 Jul 2024 on HotelsBooked a superior room in Le Colombier Suites. The space was very big and clean. It is an old building where the rooms have been renovated nicely. Ultimately the stay was enjoyable, however, there were definitely aspects that made it less than ideal.
- During a four day stay, the WiFi was out of commission for 1.5 of those days.
- The beds are very springy and feel old. They are uncomfortable unless you sleep on your back.
- The door handle on the bathroom door was broken and had no lock. The only way to seal the door was to effectively slam it shut.
- There did not seem to be an elevator in the building (not a problem for us, but could be for many)
- The air conditioning is weak and centralized with little to no control given to the rooms. We were lucky that the weather outside was cool.
- They were doing renovations during our stay that began early in the morning and were fairly loud from the room.
- The safe in the room was poor quality and was difficult to seal and reopen consistently.
- Not every staff member is able to accommodate your requests. We asked in the evening about a later checkout and were told to ask again to the individual who would be working in the morning.
- You will likely not get a response to any inquiries via email.
The hotel is in a wonderful location, but Colmar is small so it does not make too much of a difference where you stay.
Overall you would expect more for the money especially when considering the offering of around town.
Comment from Hotel Management
7 Jul 2024 by Marie Schill / Front Desk Manager, Hotel Management
Dear guests, Thank you for taking the time to leave us a comment about your stay at Le Colombier Suites. We are pleased you enjoyed our location in the center of the little Venice area. We are sorry you did not come to the reception to get help from our staff about the room, and regret that it affected the rate you are giving us in a bad way, as we are not used to such bad comments.The Front Desk is open 24 hours a day, and the entire team is ready and willing to help our guests or answer their questions in order to offer them the best possible stay.We hope that we will be able to welcome you again in order to offer you a room which is more to your taste. Yours sincerely,Marie Schill / Front Desk Manager
by A verified traveler
Posted 30 Jun 2024
This hotel is in the perfect location to see all the local historical areas, as well as plenty of dining and shopping.
The whole experience was perfect!
Comment from Hotel Management
7 Jul 2024 by Marie Schill / Front Desk Manager, Hotel Management
Dear James, We thank you so much for this very excellent rating and review. We hope to welcome you for your next stay in Colmar. With our warm regards, Marie Schill / Front Desk Manager
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by Marie Schill / Front Desk Manager, Hotel Management
Dear Michael, We thank you so much for this excellent note of 10/10 following your stay in our hotel Le Colombier Suites. We look forward to welcome for your next stay in Colmar. With our warm regards, Marie Schill / Front Desk Manager
by A verified traveler
Posted 1 Jun 2024
Lovely property in the perfect location. Staff were awesome
Comment from Hotel Management
2 Jun 2024 by Marie Schill / Front Desk Manager, Hotel Management
Dear Shannon, We thank you so much for your review following your stay in our hotel. Your kind words come to reward all of our team who are committed to welcoming you in the best possible way. It would be a pleasure to welcome you back to Colmar. Kind regards, Marie Schill / Front Desk Manager
by A verified traveler
Posted 29 May 2024 on Hotels
Comment from Hotel Management
31 May 2024 by Marie Schill / Responsable Réception, Hotel Management
Chère Elizabeth, Nous vous remercions pour cette excellente note de 10/10.Au plaisir de vous accueillir lors d'un prochain séjour, Bien Cordialement, Marie Schill / Responsable Réception
