Ratings based on 990 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Janice,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
by A verified traveler
Posted 17 Nov 2024
My room smelled like someone recently got high in it.
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Shelly, We appreciate you sharing your feedback with us. We take all guest comments seriously and all concerns will be addressed accordingly. Thank you for bringing this to our attention.
by A verified traveler
Posted 8 Nov 2024
It's not what I expected from a La Quinta. It was a little run down & the sign wasn't lit up. It was noisy.
The positive is that when kids ran around the front desk guy immediately stopped it. The front desk person was nice.
I wouldn't stay here again.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Leigh,Thank you for sharing your feedback with us. We appreciate your compliments regarding our front desk staff's prompt action and kindness. We regret to hear that your stay did not meet your expectations. Your concerns have been noted, and we will address them accordingly for future improvements.
by A verified traveler
Posted 3 Nov 2024
Location
Comment from Hotel Management
4 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Daniel,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about our convenient location, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Jai,We appreciate you sharing your experience with us! We hope to welcome you back soon for an even better stay.
by A verified traveler
Posted 13 Oct 2024
Super noisy
Limited breakfast options
Horrible coffee
Shower shampoo/conditioner empty
Comment from Hotel Management
15 Oct 2024 by Guest Relations Specialist, Hotel Management
Hi Flor,Thank you for sharing your feedback. We're sorry to hear that certain aspects of your stay didn't meet your expectations. While we strive to provide a quiet and relaxing atmosphere, external factors may sometimes cause disturbances, and we encourage guests to reach out to our team if any noise issues arise. Regarding breakfast and coffee, we understand preferences can vary, and we'll continue to refine our offerings to cater to a wider range of tastes. We also regret the oversight with the shampoo and conditioner and will remind our housekeeping team to be more vigilant in ensuring everything is fully stocked for future guests.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Guest Relations Specialist, Hotel Management
Hi Joshua,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 11 Oct 2024
Would stay again for sure! There was a lot of places nearby to eat. It was near the highway and just minutes from downtown St.Louis. the property was clean and quite, with very nice staff and quick check in. Our room was nice and the beds were comfortable.
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
Hello Katie,We are delighted to hear you enjoyed your stay with us and found our location convenient for your needs. It's great to know you appreciated our clean property, friendly staff, and comfortable rooms. Should your travels bring you back to St. Louis, we would be thrilled to welcome you again.
by A verified traveler
Posted 11 Oct 2024
Very clean a quite
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Monica,We are pleased to hear that you found our hotel to be very clean and quiet during your stay. Guest satisfaction is our top priority, and we appreciate your positive feedback. Should you have any further comments or concerns, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Maritza, We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us directly with any further details so we can address your concerns and improve our services for the future.
