Ratings based on 703 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Jan 2025
Beds were comfortable, good space. Thank you.
3 out of 5
by A verified traveler

Posted 14 Jan 2025
Comment from Hotel Management
16 Jan 2025 by Debbie, Hotel Management
Hello Amarjit thanks for your feedback
1 out of 5
by A verified traveler

Posted 13 Jan 2025
Comment from Hotel Management
13 Jan 2025 by Debbie, Hotel Management
Dear guest thanks for your feedback yes the things could be better if i have not stop you guys from swearing shouting banging and disturbing other guests Other guests complaintand recorded all and gave me i have proof the disturbance
5 out of 5
by A verified traveler

Posted 9 Jan 2025
Comment from Hotel Management
10 Jan 2025 by Debbie, Hotel Management
Hi Troy thanks for your feedback and stay with us
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2025
3 out of 5
by A verified traveler

Posted 6 Jan 2025
Stay wasn’t as pleasant as I was expecting. There was no hot water in morning even in winters, staff told us to wait for 15-20mins we waited for an hour but no hot water, we end up taking bath with cold water and then sharp at 11am they started knocking at door thrice to make us remind that it’s time to leave despite the fact that staff know we wasted our 1 hour in morning just waiting for water to bath. They don’t pick service desk phone so we have to go to them every time we need to inform them anything. Customer service is everything in Hotels I believe!
5 out of 5
by A verified traveler from Whitby

Posted 5 Jan 2025
Nice stay-suited my needs for the night..
Comment from Hotel Management
5 Jan 2025 by Debbie, Hotel Management
Hello Arthur thank you for your feedback
5 out of 5
by A verified traveler

Posted 3 Jan 2025
It is a nice place. Was there during the new year.
Comment from Hotel Management
5 Jan 2025 by Debbie, Hotel Management
Hello Gurddep thanks for your feedback
5 out of 5
by A verified traveler

Posted 1 Jan 2025
The staff was lovely. Basic no frills, affordable spot.
Comment from Hotel Management
2 Jan 2025 by Debbie, Hotel Management
Hi Whitney thanks for your feedback we would love to see you again
4 out of 5
by A verified traveler

Posted 1 Jan 2025
Staff was very nice, area was quiet yet lively. Very convenient location. Enjoyed my stay, Will prolly return.
Comment from Hotel Management
2 Jan 2025 by Debbie, Hotel Management
Hi Benzamin thanks for your feedback Looking forward to see you again