Ratings based on 980 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Bee Carcamo: Assistant General Manager, Hotel Management
Dear Rita, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your kind words of appreciation will be shared and celebrated with the team!We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Bee CarcamoAssistant General Manager Hyatt Place College Station
by A verified traveler
Posted 4 Jan 2025
Air conditioner is too noisy
Comment from Hotel Management
6 Jan 2025 by Bee Carcamo: Assistant General Manager, Hotel Management
Dear Tianlu,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Bee CarcamoAssistant General ManagerHyatt Place College Station
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Guest Service., Hotel Management
Thank you for choosing to stay with us, and the perfect score. We will share it with the team. Looking forward to being at your service again.
by A verified traveler
Posted 30 Dec 2024
Satisfied
Comment from Hotel Management
30 Dec 2024 by Tiaan Homann, Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 27 Dec 2024
The staff is excellent. Very nice and comfortable place ❤️
Comment from Hotel Management
30 Dec 2024 by Tiaan Homann, Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I look forward to seeing you again soon.
by A verified traveler
Posted 24 Dec 2024
Very clean
Comment from Hotel Management
26 Dec 2024 by Bee Carcamo: Assistant General Manager, Hotel Management
Dear Nancy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your kind words of appreciation will be shared and celebrated with the team!We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Bee CarcamoAssistant General Manager Hyatt Place College Station
by A verified traveler
Posted 23 Dec 2024
It was incredibly noisy… children running up and down the halls!
Comment from Hotel Management
26 Dec 2024 by Bee Carcamo - Assistant General Manager, Hotel Management
Dear Tami, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your kind words of appreciation will be shared and celebrated with the team!We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Bee CarcamoAssistant General Manager Hyatt Place College Station
by A verified traveler
Posted 25 Nov 2024
Room was spacious and clean. Disappointed that breakfast was from 7 to 10 and when getting done there around 9:20, they were already running out of breakfast items. Not cool. The entire point of staying at a hotel that has breakfast is being able to get some food and eat before the day starts. Will not be staying here again.
Comment from Hotel Management
25 Nov 2024 by Bee Carcamo: Assistant General Manager, Hotel Management
Dear Billy,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Bee CarcamoAssistant General Manager
by A verified traveler
Posted 19 Nov 2024
This is a wonderful hotel. Clean, safe and great staff. I always stay at this location when visiting College Station.
Comment from Hotel Management
20 Nov 2024 by Tiaan Homann, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoy your stays with us and appreciate our clean, safe environment and the great service from our team. It’s always a pleasure to welcome you to our hotel when you're in College Station. We look forward to hosting you again on your next visit!
by A verified traveler
Posted 17 Nov 2024
Had a great stay but the breakfast area is too small and too crowded. So, we didn't get the breakfast.
Comment from Hotel Management
18 Nov 2024 by Tiaan Homann, Hotel Management
Thank you for sharing your feedback! We're glad to hear that you had a great stay overall. We apologize for the inconvenience you experienced with the breakfast area being too small and crowded. We understand how important it is to have a comfortable space to enjoy your meal, and we're taking your comments into consideration as we look for ways to improve. We hope to welcome you back soon and provide a more enjoyable breakfast experience.
