Ratings based on 979 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Devon Cody (Assistant Front Office Manager), Hotel Management
Thank you so much for taking the time to provide feedback regarding your stay! We sincerely appreciate your business and would love the opportunity to hear how we could have improved your experience at our hotel. All the best,
by A verified traveler
Posted 22 Dec 2024
Great hotel
Comment from Hotel Management
24 Dec 2024 by Devon Cody (Assistant Front Office Manager), Hotel Management
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect 5 rating! We appreciate your business and your Hilton Honors loyalty.I hope we can welcome you back soon!All the best,
by A verified traveler
Posted 17 Dec 2024
Room smelt like mold and mildew. Got sick the next day. Everything else looked great and staff was great.
Comment from Hotel Management
17 Dec 2024 by Devon Cody (Assistant Front Office Manager), Hotel Management
Thank you for staying with us here at Hilton College Station and Conference Center!We understand how important it is to provide our guests with a welcoming and clean stay experience. We apologize for the inconvenience caused by room conditions not meeting these expectations.Your feedback is valuable to us, and we promise to use it to make the necessary improvements!We are currently in a phased renovation that started in April 2023. We will start full renovation on our guest rooms this winter and plan to complete all by July 2025.Thank you for your patience while we complete this renovation, and we look forward to having you back when all is done!All the best,
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Devon Cody (Assistant Front Office Manager), Hotel Management
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect 5 rating! We appreciate your business and your Hilton Honors loyalty. I hope we can welcome you back soon.
by A verified traveler
Posted 16 Dec 2024
Did not like that the rooftop bar was closed for the season which was not advertised and did not like that there was no parking for hotel guests because they were having a corporate party in one of the ballrooms. Overall good stay other than those things.
Comment from Hotel Management
17 Dec 2024 by Devon Cody (Assistant Front Office Manager), Hotel Management
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a 4 out of 5 rating! We appreciate your business and your Hilton Honors loyalty. I hope we can welcome you back soon.
by A verified traveler
Posted 15 Dec 2024
Plumbing is poor. The hotel is too expensive in reference to other hotels in the Hilton chain.
Comment from Hotel Management
17 Dec 2024 by Devon Cody (Assistant Front Office Manager), Hotel Management
Thank you for staying with us here at Hilton College Station and Conference Center!We understand how important it is to provide our guests with a welcoming and clean stay experience. We apologize for the inconvenience caused by room conditions not meeting these expectations.Your feedback is valuable to us, and we promise to use it to make the necessary improvements!We are currently in a phased renovation that started in April 2023. We will start full renovation on our guest rooms this winter and plan to complete all by July 2025.Thank you for your patience while we complete this renovation, and we look forward to having you back when all is done!All the best,
by A verified traveler from Fort Worth
Posted 13 Dec 2024
It’s graduation weekend so lack of parking.
Comment from Hotel Management
17 Dec 2024 by Devon Cody (Assistant Front Office Manager), Hotel Management
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect 5 rating! We appreciate your business and your Hilton Honors loyalty. I hope we can welcome you back soon.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Devon Cody (Assistant Front Office Manager), Hotel Management
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect 5 rating! We appreciate your business and your Hilton Honors loyalty. I hope we can welcome you back soon.
by A verified traveler
Posted 2 Dec 2024
Website stated they were going through reservations but the rooms were incredibly outdated and musty smelling. Staff was ok. The Dean restaurant was mediocre at best
Comment from Hotel Management
4 Dec 2024 by Devon Cody (Assistant Front Office Manager), Hotel Management
Thank you for staying with us here at Hilton College Station and Conference Center!We understand how important it is to provide our guests with a welcoming and clean stay experience. We apologize for the inconvenience caused by room conditions not meeting these expectations.Your feedback is valuable to us, and we promise to use it to make the necessary improvements!We are currently in a phased renovation that started in April 2023. We will start full renovation on our guest rooms this winter and plan to complete all by July 2025.Thank you for your patience while we complete this renovation, and we look forward to having you back when all is done!All the best,
by A verified traveler
Posted 30 Nov 2024
Very disorganized, rooms very outdated, bf was expensive and very mediocre. Main areas are nice but that pretty much it
Comment from Hotel Management
1 Dec 2024 by Devon Cody (Assistant Front Office Manager), Hotel Management
Thank you for staying with us here at Hilton College Station and Conference Center!We understand how important it is to provide our guests with a welcoming and clean stay experience. We apologize for the inconvenience caused by room conditions not meeting these expectations.Your feedback is valuable to us, and we promise to use it to make the necessary improvements!We are currently in a phased renovation that started in April 2023. We will start full renovation on our guest rooms this winter and plan to complete all by July 2025.Thank you for your patience while we complete this renovation, and we look forward to having you back when all is done!All the best,
