Ratings based on 979 Verified Reviews
3.7 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
For a place to sleep it was good but it didn’t feel like the safest area. The breakfast was way too basic and the bathroom was kind of gross.
Comment from Hotel Management
3 Jan 2025 by STEFANIE, Hotel Management
Thank you for bringing these issues to our attention. We appreciate your valuable feedback as it helps us identify the areas where we can improve staff training and our guest experience, Unfortunately, we offer a free continental breakfast which consists of juice, coffee, and Danish all other items are added by management for guest enjoyment.
by A verified traveler from San Antonio
Posted 20 Dec 2024
Nice, reasonably priced motel. Somewhat spartan (bare floors, small bathroom) but clean and comfortable. Staff was friendly, and breakfast was simple, but filling. Ample parking. Convenient location for shopping, dining options, and the highway.
Comment from Hotel Management
20 Dec 2024 by Larisa Garza, Hotel Management
Thank you for your feedback. We take our guest comments seriously and strive to provide comfortable and friendly accommodations.
by A verified traveler
Posted 20 Dec 2024
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Comment from Hotel Management
20 Dec 2024 by Larisa Garza, Hotel Management
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Larisa Garza, Hotel Management
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Larisa Garza, Hotel Management
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
by A verified traveler
Posted 8 Dec 2024
Let me be clear, the photo used on Expedia to promote this hotel is a sham! Talk about Photoshopping a fake image, I almost didn’t recognize the place upon check-in. The lobby is disgusting and the rooms are even worse! At our first and only breakfast, I asked for a cup of ice for my coffee and I was told that the ice is behind a locked door out behind the swimming pool and there’s no ice machine available in the kitchen area. They said it’s not standard to offer ice, then they told me I could go across the street to Dutch Brothers and get an iced coffee if I’d like. This was infuriating! For the money that I paid, I would’ve rather slept on the floor of college dorm! The bathroom was missing portions of tile on the wall, mildew city, the wallpaper in the room was peeling off, and there was paint missing on the walls, the mirror frame completely fell off and discoloration of the door (it was different shades of white), and the floorboards were also bubbling up and popping. I actually asked the lady at the front desk how they could consciously rent this room out to a customer?
I have stayed at days Inn in other cities and states and had a lovely experience, this was a filthy mess! Not to mention the walls were so paper thin I could hear other people‘s alarm clocks going off in the morning, that must’ve been a highlight of my two night day.
Comment from Hotel Management
9 Dec 2024 by Larisa Garza, Hotel Management
Thanks for leaving your review of the property, I have made sure to forward everything you told me at check-out to management about room 120We appreciate your feedback and wish you a Merry Christmas
by A verified traveler
Posted 29 Nov 2024
The check in was fast and easy, but that is because no one is staying here. The room smells musty. There was a roach in the fridge and a dead roach on my pillow. I doubt I will get any sleep in this room tonight. Too bad because its a great location.
Comment from Hotel Management
1 Dec 2024 by stefanie, Hotel Management
Thank you for bringing these issues to our attention. I will look into this matter immediately and contact our pest control company. We appreciate your valuable feedback as it helps us identify the areas we can improve staff training and our guest experience.
by A verified traveler
Posted 26 Nov 2024
unkempt and needs updating
Comment from Hotel Management
1 Dec 2024 by stefanie, Hotel Management
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
by A verified traveler
Posted 24 Nov 2024
Comfy beds and generally clean
Comment from Hotel Management
25 Nov 2024 by Larisa Garza, Hotel Management
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations
by A verified traveler
Posted 23 Nov 2024
Refrigerator and air conditioning very noisy
Comment from Hotel Management
23 Nov 2024 by stefanie, Hotel Management
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
