Ratings based on 800 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Nice been there a while and good for now
by A verified traveler
Posted 18 Sep 2024
by A verified traveler from El Cajon
Posted 11 Sep 2024
Unfortunately the room was disgusting upon checking, the air conditioning smelled of damp moldy must, in the bathroom was only partially clean with another guest's vomit residue around and within the toilet and shower
Comment from Hotel Management
12 Sep 2024 by Hotel Management, Hotel Management
Dear Max, Thank you for bringing this to our attention. We sincerely apologize for the unacceptable condition of your room and the discomfort you experienced. This does not reflect the standards we strive to maintain. Your feedback is crucial, and we will address these issues appropriately with the team to ensure they do not recur. Your patience during your stay is greatly appreciated. We value your patronage, and we hope to have the privilege of hosting you again in the future, providing you with a flawless and memorable experience that reflects our commitment to excellence.Sincerely,Hotel Management
by A verified traveler
Posted 3 Aug 2024
by A verified traveler
Posted 28 Jul 2024
by A verified traveler
Posted 27 Jul 2024
I don't think this place have a parking area for checking-in. You're forced to block in other visitors during peak seasons. And some rooms have pet odors. Besides these, not bad.
Comment from Hotel Management
27 Jul 2024 by Hotel Management, Hotel Management
Dear Andrew, Thank you for your feedback. We appreciate your comments regarding parking and pet odors. We are constantly working to improve our facilities and ensure a pleasant experience for all guests. Your observations will be shared with our team to help address these issues. We are glad you found other aspects of your stay satisfactory. We hope you will consider staying with us again in the future.Sincerely,Hotel Management
by A verified traveler from Union City
Posted 8 Jul 2024
This was a great place to stay the one night we needed to stay. Good location and the staff was very helpful.
Comment from Hotel Management
9 Jul 2024 by Hotel Management, Hotel Management
Dear Mandi,Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location; we are fortunate to have so many choices for shopping and dining nearby. Thank you for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area.Sincerely,Hotel Management
by A verified traveler
Posted 6 Jul 2024
It was nice
by A verified traveler
Posted 23 Jun 2024
Nice
Comment from Hotel Management
5 Jul 2024 by Hotel Management, Hotel Management
Dear Richard,Thank you for your kind words about our team at Extended Stay America. We're delighted you had a positive experience with us, and we look forward to welcoming you back soon for another enjoyable stay.Sincerely,Hotel Management
by A verified traveler
Posted 23 Jun 2024 on Hotels
