Ratings based on 97 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Quiet ,clean ,respectful people
4 out of 5
by A verified traveler from Sunnyvale

Posted 6 Sep 2024
Good
5 out of 5
by A verified traveler

Posted 25 Jul 2024
I visit this hotel during summer time and christmas visitong family for the past 3 years , always a nice place to stay , muchas gracias por el servicio.
5 out of 5
by A verified traveler

Exceeded expectations

Posted 17 Apr 2024 on Hotels
I stayed here for a weekend since my cousin was getting married close by. I arrived earlier than planned since they had to change my flight, but they accommodated me almost 2 hours before check in which was a blessing for me and didn’t even charged me extra. Next day for breakfast I got down to the Cafetería about 15 minutes before the fixed priced breakfast service ended and they still insisted I’d order from the kitchen (I was thinking I’d just grab a few things that were left around the buffet area). At the end, I ended up sitting for over an hour at the bar feeling super relax and having 2 cortados and a freshly squeezed orange juice which were perfect. Both servers were really attentive (too bad I don’t remember their names) and blew my expectations away since I’m used to the bad manners and almost kicking you out of the place that tend to happen in USA. As for the rest of the employees around even the housekeepers are very courteous. I didn’t really spend that much time around the hotel, but the room was super clean and put together. I’m glad my family recommended this hotel. PS. They had DonQ Grand Añejo. That was mind blowing for a Puerto Rican like me. lol Thank you!
5 out of 5
by A verified traveler

Posted 22 Mar 2024 on Hotels
very good position; low price comparing to the quality
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2022 on Hotels
4 out of 5
by A verified traveler

Posted 19 Aug 2022
Reception was very friendly and prompt, room was nice and clean and modern, restaurant and bar were nice and friendly
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2022