Ratings based on 57 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Pleasant but limited in options, close to shopping zine...
Comment from Hotel Management
30 Apr 2024 by La administracion, Hotel Management
Oscar gracias por su calificación
by A verified traveler
Posted 28 Mar 2024 on Orbitz
Good customer service, very clean, very qualified place to stay
Comment from Hotel Management
29 Mar 2024 by La administracion, Hotel Management
Edgar Thank you for your rating and for recommending your stay with us
by A verified traveler
Highly recommended
Posted 15 Feb 2024 on HotelsI been staying at this hotel every time I come to Colima and is always a great experience.
Comment from Hotel Management
12 Mar 2024 by La administracion, Hotel Management
Nancy, thank you for your rating and your recommendation for the experiences you had during your stay with us. It is pleasant to know that it was pleasant.
by A verified traveler
Posted 11 Feb 2024
Very old property, small rooms but very clean
Comment from Hotel Management
12 Mar 2024 by La administracion, Hotel Management
Timothy, thank you for your rating, it is correct, our property has the recognition of a colonial mansion, so many modifications cannot be made, it is a pleasure to know that you appreciate this and that your stay was pleasant
by A verified traveler
Posted 9 Dec 2023
Loved the property except my shower was dirty and the room was also not very clean. The parking was a plus.
Comment from Hotel Management
12 Dec 2023 by La administracion, Hotel Management
Isamar gracias por alojarse con nosotros y por su calificación su opinipón es importante para mejoras en el servicio
by A verified traveler
Posted 8 Aug 2023
Everything we needed.
Comment from Hotel Management
23 Aug 2023 by La administración, Hotel Management
David gracias por su calificaciíon y hospedarse con nosotros esperamos nos visite nuevamente
by A verified traveler
Posted 18 Jul 2023
When I checked in there was a 3 inch cockroach welcoming to my room, the bathroom (toilet) was dirty, trashcan by the toilet was nasty and full of used toilet paper.
Comment from Hotel Management
23 Aug 2023 by La administración, Hotel Management
Ariel, thank you for staying with us, we are very sorry for the inconvenience caused during your stay, your comment is important
by A verified traveler
Posted 28 Mar 2023
Comment from Hotel Management
23 Jun 2023 by La administración, Hotel Management
Gustaavo gracias por alojarse con nosotros
by A verified traveler
Posted 4 Feb 2023
A beautiful hotel in downtown Colima, close to the main cultural attractions and restaurants. The only issue is that the patio rooms have tables outside the rooms and noisy conversations can be an issue.
Comment from Hotel Management
15 Feb 2023 by La administracion, Hotel Management
Paul thank you for staying with us, his comment is important for us to make improvements in service and customer service
by A verified traveler
Good for price
Posted 6 Sep 2022 on HotelsGood
They give you welcome water bottle
No elevators
Comment from Hotel Management
23 Jun 2023 by La administración, Hotel Management
Elvis gracias por alojarse con nosotros y otorgar esa calificación
