Ratings based on 501 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
I’ve stayed here in the past many times. But hadn’t been back in a couple of yrs tell recent trip. The staff is excellent. The buffet selection has gone down &’less things available to choose from. The biggest issue was everytime we used the shower. The water was backing up and would go on the bathroom floor.
Hotel needs to invest in fixing plumbing and drain system.
Comment from Hotel Management
4 Jan 2025 by Concierge, Hotel Management
Thank you so much for your comments. We are working in our property to give you the best service. Hope you visit us soon!
by A verified traveler
Posted 25 Dec 2024
Good place overall, but you have to drive anywhere, not much to really do around there. Also bring your light blockers as the curtains are very thin and the hotel remains brightly lit all through the night
Comment from Hotel Management
25 Dec 2024 by Concierge, Hotel Management
Thank you so much for your comments, we will take notes so we can make better your next staying with us. Hope to see you soon!
by A verified traveler
Posted 24 Dec 2024
Great costemer service
Comment from Hotel Management
25 Dec 2024 by Concierge, Hotel Management
Thank you so much for your comment. We hope to see you soon again!
by A verified traveler
Posted 14 Dec 2024
The staff was really respectful and helpful made us feel great especially the service crew they where great.
Comment from Hotel Management
14 Dec 2024 by Concierge, Hotel Management
Thank you so much for your comments! we hope to see you soon!
by A verified traveler
Posted 21 Nov 2024
The only thing that you need is a coffee maker in the room!
The couch needs to be replaced, too old!
Comment from Hotel Management
21 Nov 2024 by Concierge, Hotel Management
Thank you for taking the time to tell us your experience, this help us to improve our services. Best regards
by A verified traveler
Posted 14 Nov 2024
The staff, they simply are very courteous and they mean it
Comment from Hotel Management
15 Nov 2024 by Concierge, Hotel Management
Thank you very much for your feedback. We truly appreciate your comments and are delighted to hear that you enjoyed your stay with us.We look forward to welcoming.
by A verified traveler
Posted 28 Sep 2024
We will always come back
Comment from Hotel Management
29 Sep 2024 by Concierge, Hotel Management
Thank you again for your kind comments, we wish to have you here again at your second home.Best regards.
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Concierge, Hotel Management
Muchas gracias por elegirnos, los esperamos pronto. Saludos!
by A verified traveler
Posted 10 Sep 2024
Very friendly staff.
Comment from Hotel Management
11 Sep 2024 by Concierge, Hotel Management
Thank you again for your kind comments, we wish to have you here again at your second home.Best regards.
by A verified traveler
Rude Security
Posted 31 Aug 2024 on HotelsWe only had an issue with security he was rude and unprofessional
Comment from Hotel Management
2 Sep 2024 by Concierge, Hotel Management
Gracias Sr. Garcia! Muchas gracias por elegirnos de nuevo para sus vacaciones y fue un placer atenderlos. Los esperamos de nuevo con nosotros!Sobre lo que nos comento de nuestro compañero de seguridad, ya le estamos dando seguimiento. Nuevamente gracias y que tenga un excelente día!
