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Concierge Plaza Colima

4.5 star property

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Lobby
Interior detail
Interior
Flat-screen TV, fireplace
Outdoor pool, pool umbrellas, sun loungers
In the heart of Colima, Best Western Plus Hotel Ceballos offers a warm welcome with an outdoor pool, spa tub and fitness center. Guests can enjoy a meal at the restaurant or snacks in the coffee shop/café and take advantage of babysitting services. With complimentary wired Internet access and free local calls, this family-friendly hotel is perfect for those looking to relax.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot Tub
  • Pool
  • Parking available
  • Laundry

Room options

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About the neighborhood

Map
Portal Medellin No. 12, 2 ELEVADOR, Colima, COL, 28000

What's nearby

  • Colima Cathedral - 1 min walk
  • Colima Regional History Museum - 1 min walk
  • Nunez Garden - 7 min walk
  • EcoParc Colima - 12 min walk
  • Plaza San Fernando - 15 min walk

Getting around

  • Colima, Colima (CLQ-Licenciado Miguel de la Madrid) - 28 min drive

Restaurants

  • ‪DMT Bar - ‬1 min walk
  • ‪El Trebol - ‬2 min walk
  • ‪Terraza Trapiche - ‬1 min walk
  • ‪Hotel Ceballos - ‬1 min walk
  • ‪Lonchería la Polar - ‬1 min walk

About this property

Concierge Plaza Colima

Luxury family-friendly hotel located in Colima Centro
Consider a stay at Concierge Plaza Colima and take advantage of a free roundtrip airport shuttle, a rooftop terrace, and shopping on site. Treat yourself to a massage or other spa services. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), a 24-hour front desk, and a water dispenser
  • Luggage storage, a gift shop, and a ballroom
Room features
All 54 individually furnished rooms boast comforts such as fireplaces and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, griddles, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • 24-hour airport shuttle
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 145 for adults and MXN 116 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1956
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 145 for adults and MXN 116 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property caters to LGBTQ+ guests
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BEST WESTERN Ceballos
BEST WESTERN Ceballos Colima
Best Western Plus Hotel Ceballos Colima
BEST WESTERN Hotel Ceballos Colima
Best Western Colima
Colima Best Western
Best Western Plus Ceballos Colima
Best Western Plus Ceballos
Concierge Plaza Colima Hotel
Concierge Plaza Colima Colima
Best Western Plus Hotel Ceballos
Concierge Plaza Colima Hotel Colima

Frequently asked questions

Does Concierge Plaza Colima have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is Concierge Plaza Colima pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Concierge Plaza Colima?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Concierge Plaza Colima?

Check-out is at noon.

Does Concierge Plaza Colima provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Concierge Plaza Colima located?

This family-friendly Colima hotel is located in the historical district, steps from Colima Cathedral, Colima Regional History Museum, and Liberty Square. Pinacoteca Universitaria Alfonso Michel and Government Palace are also within 5 minutes.

Concierge Plaza Colima Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 323 reviews
Rating 8 - Good. 98 out of 323 reviews
Rating 6 - Okay. 27 out of 323 reviews
Rating 4 - Poor. 11 out of 323 reviews
Rating 2 - Terrible. 5 out of 323 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Stayed 1 night in Sep 2020

10/10 Excellent

Graciela

Stayed 1 night in Aug 2020

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay in Colima
Very clean and loved the location. The only thing was that the TV was not working but the TV was not important for us.
Stayed 1 night in Aug 2020

8/10 Good

Marco, St. Charles Illinois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff friendly, room was very ckean and staff was very friendly .
Stayed 9 nights in Jul 2020

10/10 Excellent

Michael, Manzanillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like being right on the plaza. There was festivity’s going on both nights of our stay.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Not good relation between price quality, is one of the most expensive in the city, and the locations is perfect, but the rooms are very small, and the noice is terrible, it was imposible to sleep until 1 am. They don’t include breakfast, the WiFi doesn’t have good quality, they do offer free parking. I think they should invest in double glass windows for canceling the noice. And reduce their prices, the rooms are not good for the price.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly staff. I just wished there was a peek hole to see who is mocking at the door.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location on the town´s main square, clean, very pleasant!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location,right on main square.The breakfast buffet was tasty and reasonable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Todo estuvo estupendo las avtaciones limpias muybuna precentacion nostrataron muy bien
Stayed 2 nights in Dec 2019

6/10 Okay

Bryon

Liked: Cleanliness, staff & service
Great location, Great staff...administration poor
We did not get the room we booked and after the booking they sent a note and tried to up the rates The room was suppose to be street/balcony with a king They told me all these particular room were smoking??The restaurant food was eatable
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The church bells at 5am were loud but I still had a wonderul time
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was smooth and reception deck staff were excellent.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Macario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give it 4 stars
The hotel is in great condition being that the building is over 100 years old. Great architecture and location but the beds are a little too hard
Stayed 1 night in Nov 2019

10/10 Excellent

Burgess

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously nice staff at this place. Most all speak English, even when I tried my spanish. Bathroom really small, would have to step out to change your mind. No problem really. Bed kind of hard, but didn't stop a good nights sleep. Automatic alarm clock every morning at 0715 with the church bells. Good restaurants. Alan at the Patio is a very very nice and capable chap. Will go back in a heart beat.
Stayed 2 nights in Oct 2019

2/10 Terrible

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude
The entire personnel was extremely rude, the rate does not match the quality definitely not recommended. Stay away from it
Stayed 1 night in Aug 2019

10/10 Excellent

Nikitta, LA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel make me feel like I’m in an all ascienda but Is in the middle of everything.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Old broken furniture very small room and smelly odor
Stayed 1 night in Sep 2019

10/10 Excellent

Elias, Phoenix AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Colima
Great place to stay, great staff, awesome service
Stayed 3 nights in Aug 2019