Ratings based on 136 Verified Reviews

4.4 out of 5
84% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
a most enjoyable 3 day stay. the accommodation and views were exceptional. Two staff, David & Erin, made our stay extra enjoyable.
5 out of 5
by A verified traveler

Posted 2 Jul 2024
Wonderful location with spectacular view. A unique experience and a special breakfast. Staff is excellent.
Comment from Hotel Management
3 Jul 2024 by Reservation Team, Hotel Management
Thank you for your review Hemanth, I'm glad you enjoyed your stay and our Asian inspired breakfast. I hope you can come back one day.
5 out of 5
by A verified traveler

Posted 23 Jun 2024 on Wotif
Comment from Hotel Management
24 Jun 2024 by Reservation Team, Hotel Management
Thank you Michael! I'm glad you enjoyed your stay.
5 out of 5
by A verified traveler

Posted 10 Jun 2024
The Japanese restaurant food was excellent Unfortunately had a woman on the night complain about the food and didn’t eat it Can I reassure the Chef that the food was delicious!!
Comment from Hotel Management
15 Jun 2024 by Reservation Team, Hotel Management
Thank you Neal and I am so glad that you enjoyed your meal. Some people are funny hey? No pleasing some of them!
5 out of 5
by A verified traveler

Posted 8 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Reservation Team, Hotel Management
Thank you for your review Karen. I'm glad you enjoyed your stay and hope you will be able to come back one day!
5 out of 5
by A verified traveler

Posted 22 May 2024
Beautiful chalet, very clean, kitchenette, games, telescope, the most amazing views ever, watched the sunrise over the ocean from our bed. Staff were extremely friendly and welcoming. Delicious breakfast included. 15 minute drive to Coles Bay and start of Wine Glass Bay walking tracks. Highly recommend this as a place to stay if in the Frecinet area.
Comment from Hotel Management
23 May 2024 by Reservation Team, Hotel Management
Thankyou for your review Anthony. I'm glad you enjoyed your stay and the beautiful sunrise. At this time of year, you don't even have to get out of bed to enjoy it! I hope you will be able to come back one day.
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Great sunrise view from the room, very clean and cozy!
Comment from Hotel Management
2 May 2024 by Reservation Team, Hotel Management
Thank you for your review Ka Wai, I'm glad you enjoyed your stay and managed to get a fantastic sunrise!
5 out of 5
by A verified traveler

Posted 28 Apr 2024 on Hotels
Comment from Hotel Management
2 May 2024 by Reservation Team, Hotel Management
Thank you for your review Don, I'm glad you enjoyed your stay and I hope to see you back one day!
3 out of 5
by A verified traveler

Posted 17 Apr 2024
Comment from Hotel Management
2 May 2024 by Reservation Team, Hotel Management
Thank you for your review Sudhu
5 out of 5
by A verified traveler

Posted 10 Apr 2024 on Wotif
Amazing views, beautiful cabins small but thought of everything from blankets for the balcony to heated bathroom floors. Wildlife at your door. Tasty cheese plater. Loved our stay!
Comment from Hotel Management
2 May 2024 by Reservation Team, Hotel Management
Thank you for your review Linda. I'm glad you enjoyed your stay and saw lots of wildlife as well as enjoying our cosy rooms! I hope you will be able to come back one day.