Ratings based on 729 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Jordin Rehberg, Hotel Management
Dear David,Thank you for sharing your feedback. We're glad to see you rated your stay a 3/5, and we’d love to know more about your experience so we can improve. If there was anything that could have made your stay more enjoyable, please feel free to share!We hope to welcome you back in the future.Best regards,Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake
by A verified traveler
Posted 5 Nov 2024
Very good
Comment from Hotel Management
6 Nov 2024 by Jordin Rehberg, Hotel Management
Dear Amanda,Thank you for your wonderful review! We're thrilled to hear you had a great experience with us. We look forward to welcoming you back on your next visit!Best regards,Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Jordin Rehberg, Hotel Management
Dear Rajwinder, Thank you for taking the time to share your feedback! We're so happy to hear you had an enjoyable stay with us. Our team is dedicated to providing excellent service and ensuring every guest has a comfortable experience, and it’s great to know we succeeded in doing so for you. We truly appreciate your support and are excited to have the opportunity to welcome you back in the future. If there’s anything we can do to enhance your next visit, please feel free to reach out. We can’t wait to see you again!Best regards,Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake
by A verified traveler
Posted 3 Nov 2024
Good
Comment from Hotel Management
6 Nov 2024 by Jordin Rehberg, Hotel Management
Dear Amanda, Thank you for sharing your feedback! We’re glad to hear you had a good experience during your stay. We always strive to provide excellent service and a comfortable environment, and we truly appreciate your input. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know. We’d love to welcome you back soon!Best regards,Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake
by A verified traveler
Posted 26 Oct 2024
Desk front are amazing
Comment from Hotel Management
29 Oct 2024 by Viva Romanillos, Hotel Management
Dear Omar,Thank you for your wonderful feedback.We are thrilled you enjoyed your recent stay with us and look forward to your return!Sincerely
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Jordin Rehberg, Hotel Management
Dear Marc, Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a wonderful stay. If there's anything specific you loved or any suggestions you have, feel free to share. We hope to welcome you back soon!Best regards, Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake
by A verified traveler from Edmonton
Posted 20 Oct 2024
It’s a nice hotel. But for the breakfast not much choices.
Comment from Hotel Management
22 Oct 2024 by Jordin Rehberg, Hotel Management
Dear Rajendra, Thank you for your wonderful review! We're glad to hear you enjoyed your stay. We appreciate your feedback about the breakfast options and will certainly consider expanding our offerings to provide a more varied selection. We hope to welcome you back soon for another great experience!Best regards, Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake
by A verified traveler
Posted 15 Oct 2024
This hotel was very clean and the breakfast was well set up.
The beds were really comfortable and blankets were were cozy and warm.
Comment from Hotel Management
15 Oct 2024 by Jordin Rehberg, Hotel Management
Dear Lisa, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found our hotel clean, our breakfast well set up, and the beds comfortable. Your kind words motivate us to keep providing the best experience for our guests.We look forward to welcoming you back soon!Best regards, Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake
by A verified traveler
Posted 13 Oct 2024
Breakfast was extra and it was bad
Comment from Hotel Management
15 Oct 2024 by Jordin Rehberg, Hotel Management
Dear Wyatt, Thank you for taking the time to share your feedback. We strive to provide a great experience for all our guests, and I’m sorry to hear that your breakfast experience did not meet your expectations.I’d like to clarify that breakfast is included in your stay and is not an additional charge. We continuously work to improve our offerings, and your comments will help us enhance our services.We hope you’ll consider staying with us again for a better experience.Best regards, Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Jordin Rehberg, Hotel Management
Dear Gordon, Thank you so much for your amazing review! We're thrilled to hear that you had a great experience. Your support means the world to us, and we can’t wait to welcome you back soon!Best regards, Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake