Ratings based on 324 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jul 2024
Great location, free breakfast is popular, clean and quite, would recommend to anyone.
by A verified traveler
Posted 2 Jul 2024
Should have towels in the swim area readily available especially before check out in the morning.
by A verified traveler
Posted 1 Jul 2024
Very good walking distance to the Grande Square Cinema. Staff were very efficient for a packed breakfast room.
by A verified traveler
Posted 1 Jul 2024
Room was great check in and exit staff very friendly and efficient. Breakfast was good but was avery busy place.
by A verified traveler
Posted 30 Jun 2024
Very neat and clean rooms good for family
Comment from Hotel Management
30 Jun 2024 by Holiday Inn Express Cold Lake Staff & Management, Hotel Management
Thank you Manoj for your positive feedback from your recent stay at our Holiday Inn Express Cold Lake! We are delighted to hear that you found our rooms neat and clean, and suitable for families. Ensuring a comfortable and pleasant stay for our guests is our top priority. We hope to welcome you and your family back soon.
by A verified traveler
Posted 29 Jun 2024
Good breakfast bar.
Comment from Hotel Management
30 Jun 2024 by Holiday Inn Express Cold Lake Staff & Management, Hotel Management
Thank you Elaine for your kind words about our breakfast buffet. We’re thrilled to hear that you enjoyed it. We are pleased to offer a complimentary hot Express Start breakfast daily from 6 am to 9:30 am, ensuring our guests are well-fueled for the day ahead. We look forward to welcoming you back soon to our Holiday Inn Express Cold Lake.
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
30 Jun 2024 by Holiday Inn Express Cold Lake Staff & Management, Hotel Management
Thank you so much Patrick for giving us a 5/5 rating after your stay at our Holiday Inn Express hotel! We truly appreciate your positive feedback and are delighted to know that you had a great experience with us. We look forward to welcoming you back in the future when your travels bring you back to Cold Lake.
by A verified traveler
Posted 24 Jun 2024
Great stay!
Comment from Hotel Management
25 Jun 2024 by Holiday Inn Express Cold Lake Staff & Management, Hotel Management
Dear Adam,Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great stay at our Holiday Inn Express Cold Lake and rated us 5 out of 5. Your kind words motivate our team to continue delivering exceptional service. We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
21 Jun 2024 by Holiday Inn Express Cold Lake Staff & Management, Hotel Management
Thank you James for your 5/5 rating. Our entire team is pleased that you had an enjoyable stay at our Holiday Inn Express Cold Lake. We thank you for choosing to stay with us and look forward to welcoming you again soon.
by A verified traveler
Posted 17 Jun 2024
Nice hotel, staff are very accommodating
Comment from Hotel Management
17 Jun 2024 by Holiday Inn Express Cold Lake Staff & Management, Hotel Management
Thank you Janie for giving us feedback from your recent stay at our Holiday Inn Express Cold Lake. We are pleased that you enjoyed your stay and that our team's service to you made it a memorable one. We look forward to seeing you again.
