Ratings based on 300 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2024
3 out of 5
by A verified traveler

Posted 16 Sep 2024
We stayed at North Hill hotel during a warm weekend so needed the window open for air. Unfortunately directly outside the window was some kind of extractor fan or generator than ran at changing volumes and rhythms, all night- it was essentially like listening to a washing machine on spin cycle with no end. Add this to the old-style sprung mattress where when sharing you feel every movement the other person makes, plus a wired phone that for some reason illuminates the entire room (enough to read by) at unknown intervals, and sleep was pretty elusive. It’s a shame as the room and bathroom were pretty spacious and extremely clean, plus in a really convenient location. Fine for heavy sleepers, I’d imagine- otherwise I wouldn’t recommend.
5 out of 5
by A verified traveler

Posted 11 Sep 2024
Absolutely fantastic choice if you want a budget option that doesn't feel like budget (who doesn't)?! I had booked an alternative on the High Street, but cancelled and plumped instead for North Hill Hotel having read their review. I didn't eat there, but you'd be hard pushed for a better venue for the price. When I stay there again I'll be trying the bar out! Thanks for a wonderful two night stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2024 on Hotels
2 out of 5
by A verified traveler

No breakfast !

Posted 9 Aug 2024 on Hotels
I’m had a single room and the bed was comfy . Unfortunately there seemed to be no soundproofing and I was kept awake by guy downstairs coughing and guy above pacing up and down all night . We were told that breakfast would be served between 07.30 and 10.30 am , so I and my son and his partner arrived in dinning hall at 09.30 am , after taking our order for a full English breakfast , the waiter returned minutes later to say that the chef had gone and that we were to late . Despite other guests also insisting that reception had given them same breakfast times as us the staff continued to blame us all for being late ! Such a shame as I’ve heard good reviews about the food , we all left feeling hungrey .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 31 Jul 2024
I had a really pleasant stay. The bed was comfortable and clean, the breakfast was lovely, and all the staff from housekeeping to the servers to the shift managers were delightful. The room was a bit tired, but I didn’t mind that. The only downside was unfortunately I was there during a heatwave. There’s no air on and my room was east facing so was roasting from dawn. I had a fan in the room, which helped, but it was quite uncomfortable and on a noisy road so couldn’t keep window open at night. If I’d stayed on any of the other 51 weeks of the year when it’s cold, it would have been absolutely fine.
5 out of 5
by A verified traveler

Posted 28 Jul 2024
Great budget hotel if you’re visiting Colchester, I’ll recommend it to anyone visiting from out of town
5 out of 5
by A verified traveler

Posted 23 Jul 2024
A nice hotel, very well located in the centre of Colchester. Friendly staff. Would be happy to stay there again.