Ratings based on 155 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Aug 2024 on Hotels
by A verified traveler
Posted 15 Jul 2024
by A verified traveler
Posted 11 Jul 2024 on Hotels
Love this place....Perfect
by A verified traveler
Excellent en route
Posted 19 Jun 2024 on HotelsVery pleased overnight stay on the way south. Easy access from A20 with plenty of parking. We didn’t bring the electric car this time but would have been well served with the exceptional number of charging points.
Large garden was appreciated by our golden retriever and we enjoyed the large, well-equipped room. Excellent dinner but breakfast not at the same high level.
by A verified traveler
Posted 17 May 2024
A lovely, clean hotel with spacious rooms, a huge comfortable bed and a fantastic restaurant. For a Tesla driver going from England to southern France, it’s perfect for a high quality, restful stop with Tesla superchargers on-site.
by A verified traveler
Posted 3 Oct 2023
Excellent. The room was fabulous, spacious and clean. Shower very refreshing with lovely soft towels. All the staff were professional and friendly. The bar terrace was perfect on a warm afternoon and the meal in the restaurant was delicious. Already booked again for our return journey.
Comment from Hotel Management
26 Oct 2023 by L'équipe du Relais Saint Jacques, Hotel Management
Many many thanks !We hope you come back and it should be pleasure to see you next time.
by A verified traveler
Posted 4 Sep 2023
Would highly recommend but please note that the restaurant is not open on Sundays and there is hardly any food available nearby on that day. Luckily we found a pizza van - Nick’s near Chateauroux- delicious but long wait. Despite that I’d stay again without doubt.
Comment from Hotel Management
21 Sep 2023 by L'équipe du Relais Saint Jacques, Hotel Management
Hello, Thank you for your pleasant message. We remain at your service and hope to see you again another day of the week so that you can enjoy our restaurant.See you soon,
by A verified traveler
Posted 4 Sep 2023
This is the second time we have stayed at Relais St Jaques. Lovely modern hotel with friendly helpful staff, good facilities, such a comfy bed with air con. Much needed with temps of 33C. We wi stay again.
Comment from Hotel Management
21 Sep 2023 by L'équipe du Relais Saint Jacques, Hotel Management
We thank you for this very kind message, it will be a great pleasure to welcome you again.
by A verified traveler
Posted 27 Jul 2023
Comment from Hotel Management
28 Jul 2023 by L'équipe du Relais Saint Jacques, Hotel Management
Bonjour,Nous vous remercions pour cette bonne note et espérons avoir le plaisir de vous recevoir à nouveau très prochainement !
by A verified traveler
Mixed experience
Posted 25 Jan 2023 on HotelsReception staff were welcoming and efficient. Bar area was a bit chilly but restaurant was warm. Food excellent as always. We didn't like the fact that the waiter had us sign the bill whilst we were eating our dessert. He said it was to avoid customers leaving the restaurant before checking the bill was correct but this is unacceptable behaviour. I complained to the waiter and the reception staff. The latter apologised and reduced our bar bill as compensation.
Comment from Hotel Management
5 Feb 2023 by FLORENCE, Hotel Management
Bonjour,Nous sommes désolés de vous avoir offusqué mais effectivement des clients quittent leur table sans avoir signé la facturation à reporter sur leur chambre et cela peut entrainer des contestations. Nous allons faire en sorte de passer à cette étape plus commercialement !Au plaisir de vous recevoir très prochainement,
