Ratings based on 95 Verified Reviews

3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Feb 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2019
3 out of 5
by A verified traveler

Posted 16 Aug 2019
The noise of he street was awful. The room was fine, but too noisy. We didn’t sleep well..
4 out of 5
by A verified traveler

Posted 11 Jul 2019 on Orbitz
Best part about this place is the location and staff. The beds are very comfortable and pillows superb. Clean sheets and towels whenever needed. I’d definitely stay here again.
Comment from Hotel Management
15 Aug 2019 by MARIANA SERRA, Hotel Management
THANK YOU THANK YOU WILL ALWAYS WELCOME
4 out of 5
by A verified traveler

Posted 23 Dec 2018 on Hotels
Comment from Hotel Management
15 Jan 2019 by Susana, Hotel Management
Thank you very much for your feedback! All the comments and evaluations are very important to us, so we can improve our services day after day. See you!
5 out of 5
by A verified traveler

Great place with friendly staff

Posted 18 Jun 2018 on Hotels
4 out of 5
by Rachel

NS Hostel weeklong stay

Posted 2 Oct 2017 on Hotels
Hostel was really nice. Bedrooms were nice and clean, breakfast was great and the bathrooms were in decent condition. With the start of the school year the square outside was noisy most of our stay which made sleeping difficult, but the hostel itself was great.
Comment from Hotel Management
21 Nov 2017
Thank you so much! All comments are extremely useful and taken into account to improve day after day , our service and thus provide a better experience to our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas USA

Cute & Cozy

Posted 9 Sep 2017
My private room was in the attic and it was lovely. The whole hostel was extremely clean, always had plenty of hot water, and the laundry service was very reasonably priced. The hostel is next to the Mermaid Park and there are lots of restaurants within steps. Santa Cruz is an easy walk and the University stairs, Botanical Garden, and aqueduct are very close as well. Be prepared for lots of cobblestones, steps, and lots of up and lots of down in this adorable town. Really, the only things I would change is wifi in the room (was available in common room and on terrace) and more items at breakfast(for example, unflavored yogurt). I forgot to mention, when I checked in I was given a map and a thorough orientation to the city, which included marking where things were and suggested routes. It was much appreciated. I used that map all six days I was there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted 30 Aug 2017
Nice hotel in good location with a decent breakfast. Only downside was we had a room ato the front of the hotel which was quite noisy on a fri/sat night from people sat outside the restaurants below.
4 out of 5
by A verified traveler

Convenient and well located hostel

Posted 11 Nov 2016 on Hotels
The hostel is very nice and the staff very helpful. The continental breakfast is good for being a hostel and the style and decoration is updated. The only downside is to have the bathrooms two floors down. Beside that issue I would highly recommend this hostel.