Ratings based on 54 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Oct 2024
The hotel was clean and stay was very comfortable.
3 out of 5
by A verified traveler

Posted 13 Oct 2024
Convenient stay with good hospitality
5 out of 5
by A verified traveler

Posted 8 Aug 2024
Neat and clean..value for money
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Good Stay

Posted 29 Apr 2024 on Hotels
We stopped over for a night on our way to Munnar. This stay was good, food was great and room was spacious.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Feb 2024
1 out of 5
by A verified traveler

Extremely disappointing

Posted 12 Nov 2023 on Hotels
A really disappointing stay, unfortunately I had Pre-booked for 1 week, or I would have checked out much earlier. During my 7 nights stay, I suffered 3x nights of electricity loss, and power wasn’t restored, so being dependant on a breathing CPAP machine I couldn’t sleep. To make matters worse, one evening there was a total loss of hot water when I arrived back at the hotel at around 8pm, after a long hard day. I escalated this and was continuously fobbed off, told it would be sorted in 10mins, so I would then be sat waiting for 45mins / 1 hour before ringing reception to chase for an update, and being told the same thing for hours on end. Eventually at 2:am, I gave up waiting as I was exhausted and had to try get some sleep without having a shower, yet again, suffering another loss of power in the night, so another sleepless night… UNBELIEVABLE! I handed a bag of clothes in for laundry. The bag was returned 2 days later, absolutely stinking of a vomit-like smell. I called reception, they sent someone up to my room. He agreed this was unacceptable and asked if he could re-wash the clothes, so I agreed. The next day the clothes came back smelling exactly the same. I was SO disappointed. I was then accused of not understanding that this is the “SCENT” of clean washed clothes with the soaps they use?!? I decided enough was enough and moved hotels and took my laundry with me to wash at the new hotel instead. Avoid at all cost if you want a restful hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2023
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