Ratings based on 135 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Dec 2024
Lovely, well appointed gem in the quiet hamlet of Cognac. Terrific staff and Michelin Star dining on property - too much food! The pool is heated, convenient short walk from our room and the surrounding spa and amenities are outstanding. However, I cannot say enough about the impeccable staff who made us feel welcome at Christmas,
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Accessible to all of the popular cognac distilleries.
5 out of 5
by A verified traveler

Posted 29 Aug 2024
Luxury and excellent location, just be wary of the mini bar, water and extra charges!
3 out of 5
by A verified traveler

Gorgeous hotel but watch out for the extra costs

Posted 19 Aug 2024 on Hotels
Lovely hotel but lack of communication - we weren’t told that breakfast wasn’t included in our hotel rate so got landed with a hefty bill on check out. We also couldn’t get into any of the hotel restaurants during our stay so was only offered ‘room service’ that ended at 10pm, so had to find external options - very disappointing as a paying guest of the hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2024 on Hotels
5 out of 5
by A verified traveler from Oxford

Posted 23 Jul 2024
Amazing stay!!! Room was spacious, clean, quiet aircon. Alittle bit of luxury in Cognac.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2024 on Hotels
5 out of 5
by A verified traveler from North Miami Beach

Posted 5 Jul 2024
Spectacular architecture, great rooms
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2024 on Hotels