Ratings based on 978 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 27 Dec 2024
We always stay here when we come to Coeur d’Alene. The staff is excellent and the accommodations are perfect every time!
by A verified traveler
Posted 27 Dec 2024
We took our dog and it was very dog friendly.
by A verified traveler
Posted 25 Dec 2024
The 24 hr fitness and spa is great. Location is nice. Bed was too firm for my liking, but bedding was wonderful. The only negative was the toilet wasn’t cleaned. There was yellow spot on the backside of toilet.
by A verified traveler
Posted 16 Dec 2024
Great place to stay!
by A verified traveler
Posted 15 Dec 2024
I loved this hotel! Room was well appointed, quiet, clean. The lobby was spacious and the fireplace added great ambience. Construction was underway in some places of the hotel but was unobtrusive. Great front desk staff!
by A verified traveler
Posted 8 Dec 2024
Good location and nicely kept up.
by A verified traveler
Posted 6 Dec 2024
Staff is great. Beds and linen are not that comfortable. Great safe and quiet option.
by A verified traveler
Posted 3 Dec 2024
The manager, Anaka, always has a smile when greeting guests, she's very professional, friendly, most efficient and always goes the extra mile to ensure comfort.
by A verified traveler
Posted 2 Dec 2024
The check-in staff lady was excellent and very proficient at her job as she quickly got through a very long line of guests arriving at the same time. She did not rush us, answered quick questions, briefly a run down of amenity times, locations and quickly had us checked in; ready for the next set of guests.
