Ratings based on 789 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 16 Nov 2024
Unlike any Holiday Inn Express that I have trusted for comfort. Beds were not the standard comfy. Big spa tub and shower. Hot water was good for 5 minutes at a time. Elevator was not working and we were on 4th floor. A nice strong man hauled up all our luggage but going up and down the stairs with COPD was challenging. Also had to carry down our luggage. Very walkable to Publix, restaurants and pier. Small but nice outdoor hot tub and breakfast. Had to go to the laundry room to get towels for our room
3 out of 5
by A verified traveler

Posted 16 Nov 2024
Hotel staff at check in not friendly and quite rude to not only me but other guests. Felt very rushed . This was from the African American gentlemen around 2pm
1 out of 5
by A verified traveler from Cumming

Posted 9 Nov 2024
I am disabled, and the failed to tell me the elevator has been broken for 4 days. They put me on the 4th floor. No way to carry luggage up to 4th floor. Later they said the elevator was fixed, i then got trapped in the elevator. Hotel has zero sympathy and was disrespectful.
4 out of 5
by A verified traveler

Posted 6 Nov 2024
Convenient for cruise
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2024
4 out of 5
by A verified traveler

Posted 25 Oct 2024
The address was technically Cocoa Beach but the location wasn't.
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Good location
5 out of 5
by A verified traveler

Posted 10 Oct 2024
The room was very spacious clean and comfortable. Complementary breakfast was excellent.
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Close to us getting on cruise