Ratings based on 959 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Liked the tiki bar, proximity to the beach, guest laundry services, and restaurant on premises. Didn't care for adjoining rooms or a room across from the elevators and the views were not great. Kids running through the halls too.
Comment from Hotel Management
24 Nov 2024 by Jamie, Hotel Management
Thank you for sharing your feedback, Cheryl!
by A verified traveler
Posted 23 Nov 2024
Our stay here was wonderful before our cruise. Beachfront tiki bars and delicious restaurant combined with wonderful staff and clean rooms made our 2 night stay great! We will be back soon!
Comment from Hotel Management
23 Nov 2024 by Mohammad, Hotel Management
Thank you so much for sharing your experience with us! We are thrilled to hear that you had a wonderful stay before your cruise and enjoyed our beachfront tiki bars, delicious restaurant, and the service provided by our team. We take great pride in offering clean, comfortable accommodations and are so glad you had a great two-night stay. We look forward to welcoming you back soon for another memorable experience. Safe travels and thank you for choosing Hilton!
by A verified traveler
Posted 21 Nov 2024
Staff very friendly and courtesy. Great location
Comment from Hotel Management
21 Nov 2024 by Mohammad, Hotel Management
Fantastic. We're really happy to hear that you enjoyed your stay. We do hope to see you again.
by A verified traveler
Posted 19 Nov 2024
Perfect location for beach
Comment from Hotel Management
19 Nov 2024 by Mohammad, Hotel Management
We're happy to hear you enjoyed your stay. We do hope to see you again soon.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Mohammad, Hotel Management
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with us did not meet your expectations. We understand that unexpected fees can be frustrating, and we apologize for any confusion or inconvenience they may have caused during your stay.Please know that we strive to be transparent about our fees and charges, and we are always working to ensure that our guests have a clear understanding of what is included in the cost of their stay. We will certainly take your comments into consideration as we continue to evaluate and improve our guest experience.We do hope that despite these challenges, you were still able to enjoy other aspects of your visit, such as the comfort of your room and the service provided by our team. We value your feedback and will use it to make any necessary improvements.If you have further concerns or would like to discuss this matter in more detail, please don’t hesitate to contact our management team directly. We would love the opportunity to welcome you back in the future and provide a more seamless and enjoyable stay.Thank you again for your review.
by A verified traveler
Posted 16 Nov 2024
I can’t say enough good things about the staff and the hotel itself. Thank you so much for such a great experience here.
Comment from Hotel Management
16 Nov 2024 by Mohammad, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with us. Our team takes great pride in providing exceptional service, and it’s wonderful to know that their efforts made a positive impact on your stay. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back for another memorable visit in the future!
by A verified traveler from New Port Richey
Posted 14 Nov 2024
Simply amazing
Comment from Hotel Management
14 Nov 2024 by Jamie, Hotel Management
Thank you for staying with us, Shannon! We hope to welcome you back again in the future.
by A verified traveler
Posted 12 Nov 2024
Ocean front But no balconies
Comment from Hotel Management
13 Nov 2024 by Mohammad, Hotel Management
We're happy to hear that you enjoyed your stay with us. We do hope to see you again soon.
by A verified traveler
Posted 11 Nov 2024
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Comment from Hotel Management
12 Nov 2024 by Jamie, Hotel Management
Thank you for staying with us, Lexander! We hope to welcome you back in the future.
by A verified traveler
Posted 11 Nov 2024
No balcony!!!
Charged for on site parking.
Comment from Hotel Management
12 Nov 2024 by Jamie, Hotel Management
Thank you for taking the time to share your feedback with us, Charles. Unfortunately, this property does not have balconies. We do have a sister property that is just north of us that does, and they are a direct oceanfront property as well. We appreciate your honest assessment. Your insights regarding parking are valuable, and we’ll certainly take them into account as we strive to provide better value for our guests.
