Ratings based on 14 Verified Reviews
3.9 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2020 on Hotels
Very warm and welcoming place to stay ticked all the boxes and service very good in these strange times.
by A verified traveler
Posted 28 Sep 2020
by A verified traveler
Ack out on the road
Posted 23 Sep 2020 on HotelsFelt very safe all Covid secure measures in place my first business trip since February was a lovely experience
by A verified traveler
Value for money hotel
Posted 9 Sep 2020 on HotelsValue for money hotel that is well situated. Staff are helpful and pleasant although you have to ask for things rather than them being provided in the first place (I suppose this could be the new normal for hotels)
Breakfasts are plentiful and well cooked
The room we stayed in was very tired and the bathroom was dingy
Comment from Hotel Management
21 Sep 2020 by Dan, Hotel Management
Many thanks for your review and hope we can be of service in the future.
by A verified traveler
Posted 8 Sep 2020 on Hotels
Lovely hotel with excellent staff and service.
Comment from Hotel Management
21 Sep 2020 by Dan, Hotel Management
Many thanks - Be safe.
by A verified traveler from Maryport
Posted 2 Sep 2020
Cobwebs everywhere!
In the reception, the eating areas, the staircases and in my bedroom.
Bathroom was dirty with black mould on the ceiling.
Black water came out if the shower head and when the hot water eventually came through the bath tap, you couldn’t turn it off.
Radiators came on in the evening, but, freezing in the morning and the front dooor wide open. I had to wear my coat to breakfast.
Carpet on stair treads was worn and dangerous. Carpets in public areas were worn and dirty.
China on breakfast table had a chip in the cup.
The whole place has not been touched since the owners took it over some 14 years ago.
Wants a total deep clean and decoration
I could not in all honesty recommend this to anyone in its present state.
by A verified traveler
Posted 30 Aug 2020 on Ebookers
Comment from Hotel Management
2 Sep 2020 by Dan, Hotel Management
Thank you. Hope to be of service in the future.
by A verified traveler
Posted 5 Aug 2020 on Hotels
Comment from Hotel Management
2 Sep 2020 by Dan, Hotel Management
Thanks
by A verified traveler
Posted 22 Jul 2020 on Ebookers
Comment from Hotel Management
26 Jul 2020 by Dan, Hotel Management
Many thanks for your stay and hope to see you again
by A verified traveler
Broughton craggs hotel
Posted 9 Feb 2020 on HotelsIt was ok for an overnight stay. Stayed in better stayed in much worse. It was ok . Just felt like it needed sprucing up / refurbed but nothing major was clean enough. Owner made me a bacon toastie for breakfast following day which was nice as I was leaving early but tasty bacon but no butter on toast so a bit dry to eat :( still appreciated her doing it though .
Difficult to find in the dark though ...off the beaten track . Trust in your sat nav ....you winder where the heck it’s taking you but bare with it it will take you there :)
Comment from Hotel Management
12 Feb 2020 by Dan, Hotel Management
Many thanks for your custom.
