Ratings based on 33 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Jul 2024
Clean and well-maintained property in a great location.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Posted 4 Jun 2023
Great location, comfortable beds, cable, air conditioning, breakfast, Wi-Fi.
3 out of 5
by A verified traveler

Posted 29 May 2023
Clean room with private bath. Had to ask for more than one towel, but it was delivered quickly. No place in the bathroom to put accessories (very small sink and no shelves). Shower curtain cut at the level of bathtub causing leakage. Our main complaint was high traffic noise throughout Saturday night. However, location on the prado provided walkable access to many stores and restaurants.
5 out of 5
by A verified traveler

Posted 20 Aug 2022
Safe, affordable and great location
Comment from Hotel Management
20 Aug 2022 by Juan, Hotel Management
Muchas gracias por su comentario, esperamos contar con su compañía muy pronto, le deseamos lo mejor en sus actividades.
5 out of 5
by A verified traveler

Posted 11 Oct 2019
Comment from Hotel Management
27 Oct 2019 by ., Hotel Management
Estimado huesped, nos gustaría conocer sus impresiones acerca del servicio. Saludos
4 out of 5
by A verified traveler

good location

Posted 6 Feb 2019 on Hotels
average stay
Comment from Hotel Management
7 Feb 2019 by ., Hotel Management
Dear Guest, we hope you will return soon. Regards!
1 out of 5
by A verified traveler from Santa Cruz

Poor Customer Service

Posted 21 Jan 2018
They charged me an additional Bs 100 because I had a friend visit me a couple hours, which then they proceeded to tell me that if it was more than 10 minutes that’s what they charge. I overstayed an additional 6 hours and they prorated the stay and that is fair, but the others charge I find it to be absurd. Very unpleasant a non professional staff
Comment from Hotel Management
25 Jan 2018 by C. OntiverosJ., Hotel Management
Dear Guest, we take all reviews to improve every day, come back soon. Regards
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