Ratings based on 25 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2024
Comfortable rooms, great breakfast, kind staff, air condititioning! I loved the balcony and the lush garden outside.
Comment from Hotel Management
19 Feb 2024 by Tatiana Wall - manager, Hotel Management
Dear Ayla:For us is always a pleasure to know we are meeting our clients expectations as far as our services and our hotel in general. Thanks for your kind remarks.
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
8 Jan 2024 by Tatiana Noboa Wall-MANAGER, Hotel Management
Muchas Gracias por su comentario positivo! Nos agrada mucho haber podido cumplir con sus expectativas!
by A verified traveler
Posted 27 Aug 2023 on Hotels
Comment from Hotel Management
28 Aug 2023 by Tatiana Wall - administación, Hotel Management
Buenos Dias David!Muchas gracias por compartir su comentario acerca de la estadía con nosotros! Será un gusto poder recibirlo en un futuro cercano!
by A verified traveler
Posted 9 Jun 2023
The place is careless
Comment from Hotel Management
29 Jun 2023 by Tatiana Noboa Wall, Hotel Management
Dear David!Im sorry you had a bad experience with us, if you would like to share what problem/s you had while you stayed with us, we can correct it/them, we are always trying to improve in every way possible.
by A verified traveler
Posted 23 May 2023 on Hotels
Comment from Hotel Management
29 May 2023 by Tatiana Wall, Hotel Management
Estimado Fausto!Para nosotros fué un placer que nos visite! Gracias por su calificación tan positiva, nos inspira a seguir trabajando para la complacencia de nuestros clientes!
by A verified traveler
Posted 24 Feb 2023
It's a nice hotel. The room was spacious, the staff was helpful, and the restaurant was pretty good. The location is very convenient for tours that start at the river side.
Comment from Hotel Management
24 Feb 2023 by Tatiana Wall, Hotel Management
Dear Wayne, thank you for staying with us! we are glad you enjoyed your stay in Hotel El Auca.Hotel El Auca Team
by A verified traveler
Posted 26 Jan 2023
The location is convenient. This is one of the best hotels in the area, but it is just average. There is no hair dryer in the room. It can be quite nosy too due to traffic.
Comment from Hotel Management
13 Feb 2023 by Tatiana Wall, Hotel Management
Dera Rano!Thanks for staying with us and thanks for your comments that will help us improve our services.TATIANA WALL - SALES MANAGER
by A verified traveler
Great location
Posted 10 Oct 2022 on HotelsThis hotel was in a great location and the breakfast was nice. Don't forget to say hi to the turtles in the patio!
by A verified traveler
Posted 25 Aug 2022
We loved the grounds. Had nice shower and even hot water in the sink.
Their idea of a queen sized bed is not as big as in the U.S.
by A verified traveler
Posted 28 May 2022 on Hotels
Comment from Hotel Management
16 Jul 2022 by Anibal G., Hotel Management
Su opinion es muy valiosa, gracias por tomarse el tiempo de calificarnos.
