Ratings based on 169 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Calgary
Posted 19 Dec 2024
Nice and modern. Fourth stay here this time around (using it as a base for touring Australia) and it’s really handy. Convenient, modern, clean with good facilities and staff. Recommended
Comment from Hotel Management
20 Dec 2024 by Anthony Nguyen, Hotel Management
Dear Robert,Thank you for your kind review and for choosing to stay with us again during your travels! We’re delighted to be your base for exploring Australia and thrilled you find our hotel convenient, modern, and well-equipped.Your recommendation means a lot to us, and we look forward to welcoming you back for your next adventure!Warm regards,Anthony NguyenDuty ManagerAdina Apartment Hotel Pentridge Melbourne
by A verified traveler
Posted 17 Dec 2024
It was handy to my home, which was being painted. But doors to rooms were heavy & banged as guests came & went. The room was poorly designed - the hand held shower too high to reach, there was no light near the bed & ceiling lights in the sleeping area far too bright. This was a studio & overpriced for what it provided.
Comment from Hotel Management
17 Dec 2024 by Anthony Nguyen, Hotel Management
Dear June,Thank you for taking the time to share your feedback. We’re pleased that our location was convenient for you while your home was being painted.We’re sorry to hear that aspects of your stay did not meet expectations, particularly with the room design, lighting, and door noise. Your comments regarding the handheld shower height and lighting have been shared with our team as we continually look for ways to enhance our guests' comfort and experience.We appreciate your insights and hope to have the opportunity to provide a more enjoyable and seamless stay in the future.Kind regards,Anthony NguyenDuty ManagerAdina Apartment Hotel Pentridge Melbourne
by A verified traveler
Posted 16 Dec 2024
The only negative thing I have to say is the king beds are terrible, upon making a complaint though the friendly staff did change our room to a much more comfortable bed so that was fantastic
Comment from Hotel Management
17 Dec 2024 by Anthony Nguyen, Hotel Management
Dear Casey,Thank you for sharing your experience with us. We’re sorry to hear that the initial bed did not meet your expectations, but we’re pleased our friendly team was able to promptly assist and move you to a more comfortable room. Your comfort is our top priority, and we’re glad we could turn this around for you.We look forward to welcoming you back for another great stay!Warm regards,Anthony Nguyen -Duty ManagerAdina Apartment Hotel Pentridge Melbourne
by A verified traveler from Calgary
Posted 7 Dec 2024
Modern and clean hotel, with comfort and great amenities, in a handy location, at a great price. Have been back many times
Comment from Hotel Management
9 Dec 2024 by Anthony Nguyen, Hotel Management
Thank you for your kind words and continued support! We’re thrilled to hear that you’ve enjoyed your stays with us and that you find our hotel modern, clean, and well-located. It’s always a pleasure to welcome you back, and we’re so glad to know that our amenities and comfort meet your expectations.We look forward to having you with us again soon!Kind regards,Anthony Nguyen - Duty ManagerAdina Apartment Hotel Pentridge
by A verified traveler from Calgary
Posted 7 Dec 2024
Nice and modern property with excellent, comfortable amenities, in a great location for city, airport and beyond, at an excellent price
Comment from Hotel Management
9 Dec 2024 by Anthony Nguyen, Hotel Management
Thank you for your fantastic feedback! We’re delighted to hear that you enjoyed our modern property, comfortable amenities, and great location. It’s wonderful to know that our competitive pricing made your stay even more enjoyable. We’re pleased we could provide you with a convenient base for both the city and beyond.We look forward to welcoming you again in the future!Kind regards,Anthony Nguyen - Duty ManagerAdina Apartment Hotel Pentridge
by A verified traveler from Calgary
Posted 29 Nov 2024
Really nice hotel in a unique location. Clean, modern and comfortable. Easily accessible with great public transport into Melbourne. Local shops, restaurants and bars are really good too, with a big cinema on the doorstep
Comment from Hotel Management
1 Dec 2024 by Anthony Nguyen, Hotel Management
Dear Robert,Thank you for your fantastic review! We're thrilled you enjoyed our unique location, modern comforts, and the convenience of nearby shops, restaurants, and entertainment options. It's great to hear that you found the public transport into Melbourne easy to use as well.We hope to welcome you back for another wonderful stay soon!Warm regards,Anthony Nguyen - Duty ManagerAdina Apartment Hotel Pentridge Melbourne
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Sean Nguyen, Hotel Management
Dear Wesley,Thank you for your wonderful rating! We’re delighted to hear that everything was to your satisfaction. We look forward to welcoming you back to Adina Apartment Hotel Pentridge Melbourne in the future!Best regards, Sean Nguyen Duty Manager
by A verified traveler
Posted 2 Nov 2024
The room we stayed in had a fridge that buzzed all night and when we woke in the morning leaked everywhere all over the floor.
Also the king bed (2single mattress together) was very uncomfortable and uneven)
Comment from Hotel Management
2 Nov 2024 by Sean Nguyen, Hotel Management
Thank you for your feedback. I apologize for the issues with the fridge and bed comfort during your stay. This isn’t the experience we aim to provide, and we’re addressing these concerns with our team to ensure improvements. We appreciate your input and hope to welcome you back for a much more comfortable stay.
by A verified traveler
Posted 31 Oct 2024
Its nice
Comment from Hotel Management
1 Nov 2024 by Sean Nguyen , Hotel Management
Dear Jarred,Thank you for your fantastic rating! We’re thrilled to hear that you enjoyed your stay with us. Your support means a lot to our team, and we hope to welcome you back soon for another great experience!Best regards, Sean Nguyen Duty Manager Adina Apartment Hotel Pentridge Melbourne
by A verified traveler
Posted 5 Oct 2024
It’s in a great location. Pentridge has a fantastic cinema and we really enjoyed Brewdog. The room was a little more basic than I expected for the price and it was overly hot which we couldn’t change. We didn’t have time to ask for this to be fixed so I’m not sure if it could have. Staff were friendly though.
Comment from Hotel Management
6 Oct 2024 by Sean, Hotel Management
Dear Christine,Thank you for your feedback! We’re glad to hear you enjoyed our great location and had a good time while stayWe appreciate your comments regarding the room amenities and the temperature issue. Thank you for your understanding, and we’ll certainly look into these areas to enhance our guests’ experiences. It’s wonderful to know our team members made a positive impression during your stay.We hope to welcome you back soon for an even better experience!Best regards,Sean NguyenDuty ManagerAdina Apartment Hotel Pentridge Melbourne
