Ratings based on 902 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Excellent staff.
Comment from Hotel Management
24 Nov 2024 by Yvonne Boyer, Hotel Management
Dear Brandi,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Yvonne BoyerFront Office Manager
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Great stay, great service, easy access.
Comment from Hotel Management
24 Nov 2024 by Yvonne Boyer, Hotel Management
Dear Maggie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Yvonne BoyerFront Office Manager
2 out of 5
by A verified traveler

Posted 14 Nov 2024
Hotel was outdated and dirty. Doors seal/fogged up.
Comment from Hotel Management
16 Nov 2024 by Yvonne Boyer, Hotel Management
Dear Michelle,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. It is very unual for the room not to be clean as we are usually praised for how clean the rooms are. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Yvonne BoyerFront Office Manager
1 out of 5
by A verified traveler

Posted 6 Nov 2024
I did not stay here due to the fact the wrong date which was not put in by myself but automatically put in by the website. The property owner refused to work with us and because i checked non refundable as i thought we are only an hour away they refused to cancel the date and rebooking for the night was financially impossible so we drove 5 hours home
Comment from Hotel Management
16 Nov 2024 by Yvonne Boyer, Hotel Management
Dear Joyce,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your booking. Unfortunately when you select a no cancel booking we are unable to do anything about it, just be sure to double check any bookings before submitting to avoid any confusion. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Yvonne BoyerFront Office Manager
4 out of 5
by A verified traveler

Posted 4 Nov 2024
Check in was efficient. The staff was courteous and answered my questions.
Comment from Hotel Management
16 Nov 2024 by Yvonne Boyer, Hotel Management
Dear Mark,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Yvonne BoyerFront Office Manager
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Comment from Hotel Management
16 Nov 2024 by Yvonne Boyer, Hotel Management
Dear Kim,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Yvonne BoyerFront Office Manager
4 out of 5
by A verified traveler

Posted 21 Oct 2024
.
Comment from Hotel Management
16 Nov 2024 by Yvonne Boyer, Hotel Management
Dear Gerald,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Yvonne BoyerFront Office Manager
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Good
Comment from Hotel Management
16 Nov 2024 by Yvonne Boyer, Hotel Management
Dear Ruth,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Yvonne BoyerFront Office Manager
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Comment from Hotel Management
16 Nov 2024 by Yvonne Boyer, Hotel Management
Dear Gary,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Yvonne BoyerFront Office Manager
4 out of 5
by A verified traveler

Posted 19 Oct 2024
Breakfast room is too small to accommodate all guests in the time available to have breakfast.
Comment from Hotel Management
16 Nov 2024 by Yvonne Boyer, Hotel Management
Dear Peter,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Yvonne BoyerFront Office Manager