Ratings based on 27 Verified Reviews

3.2 out of 5
89% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Jan 2024
Special thanks to Esteban for taking such good care of us! Thanks and pura vida!!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2023
3 out of 5
by A verified traveler

Posted 5 Mar 2023
Friendly staff. Nicely located near beach and restaurants and everything. Everything related to plumbering needed some freshness... Also the parking was not too convenient, but not worse than every place in Santa Teresa.
1 out of 5
by A verified traveler

Posted 22 Feb 2023
My reservation did not exist. The property was full and I was left with no place to stay in a foreign country. Not sure if this was expedia or property error, but was awful experience.
1 out of 5
by A verified traveler

Posted 27 Jan 2020
Description does not match the property add stay away
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jan 2020 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2019 on Hotels
1 out of 5
by A verified traveler

Posted 26 Nov 2018 on Hotels
Was not impressed with check in staff...had no clue what was going on. Could not find confirmation number..wanted to charge more. Went to a different hotel as not worth the hassle.
Comment from Hotel Management
27 Jan 2019 by The staff., Hotel Management
We are sorry to read this but we do studio apartment rentals. Our check in staff schedule is till 5 pm. After that time the security staff does a quick check in till the morning after when the staff is back. If you arrive late at night and your reservation is for 2 guests but at the check in you are 3 guests the security staff may get confused especially if you still insist you are willing to pay for 2 guests ( original reservation) and not for the 3 guests that are going to stay at the facility.
5 out of 5
by A verified traveler

Posted 20 Apr 2018 on Hotels
Stay was great, super close to the beach, perfect location to walk and surf
Comment from Hotel Management
8 May 2018 by Pacifica, Hotel Management
Thanks guys ! we always try our best to give a great experience in Santa Teresa.