Ratings based on 15 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2022
by A verified traveler
Posted 24 Jun 2022
What I liked about the property was that is was very nice and clean and the staff was very nice and helpful. What i greatly appreciate is that we arrived very late after hours and they allowed us in the property. They had sent us an email informing us that the latest ck in was 12 midnight and i felt like we were not going to be allowed in. After a few messages they agreed. Once we arrived i believe we were met by the owner or manager of the property and he made sure he informed us to check in the morning. Again, in the morning my husband ran into this person and once again he told him to ck in. I felt like we were being stalked for the check in. That part i didnt like. It would be nice for the price of the rooms the breakfast would be included, which was not. When i reserved thru expedia I had choosen a room for 5 but once i put in the CC info it reserved for 2 and when we were at the property the manager or owner I belived charged us a bit HIGH but since we had no option or choice to go to another facility we paid the price. This I dodnt appreciate or like.
by A verified traveler
Very good
Posted 4 Apr 2022 on HotelsThis place is very clean and staff is always very careful. We checked in as a family of four. Rooms are clean, everything works. We like how private the place feels. and it is very safe for family and children. we will definitely come back again.
by A verified traveler
Strongly Recommend
Posted 10 Jan 2022 on HotelsBeautiful place! Very nice and helpful hosts. Delicious food at the restorant.
by A verified traveler from skidmore
Posted 22 Nov 2021 on Travelocity
Liked staff and quiet
Comment from Hotel Management
23 Nov 2021 by Gerencia, Hotel Management
Hi Alan. We enjoy their stories. You are very nice. We hope to see you another time.
by A verified traveler
Posted 14 Oct 2021 on Hotels
It was/is perfect! Will stay here next time.
Comment from Hotel Management
23 Nov 2021 by Gerencia, Hotel Management
Thank you for your positive comment. We are always in a position to keep improving. We hope to see you soon.
by A verified traveler
Posted 30 Jul 2021 on Orbitz
It is a beautiful place with a large clear, green area in the woods with pathways which are very well maintained. You feel close to nature, very quiet and peaceful away from city noise. The room was clean and spacious, and the restaurant first class in food and service. I would definitely recommend this hotel for a nice stay in Coban, Guatemala. From here my family and I were able to visit the beautiful natural wonder of Semuc Champey which is two hours away and be back on the same day.
by A verified traveler
An A+ for this hotel
Posted 3 Jul 2021 on HotelsThis hotel was amazing. It is una quite place with beautiful scenery and rooms are comfortable. Enjoyed quiet time with friends.
Comment from Hotel Management
3 Jul 2021 by Gerencia, Hotel Management
Thanks for your comments. We are here to serve you and every day to be better at what we do.
by A verified traveler
Posted 27 Apr 2021
Casa Gaia fue una excelente opcion para nuestra estadia de 2 noches en Coban. Las fotos realmente no le hacen justicia; jardines preciosos y bien cuidados, habitaciones impecables, excelente ubicacion. El staff muy amable y atento.
Comment from Hotel Management
27 Apr 2021 by Gerencia, Hotel Management
Gracias por su excelente comentario. Seguimos esforzándonos por mejorar aún más.
by A verified traveler
Bello Hotel
Posted 7 Jan 2022 on HotelsEl hotel es hermoso y con bellos jardines. Muy limpio. El personal muy amable.
